Reza

Hi,

Hope you have a good day.

In order to find the cause of this error, deactivate your installed plugins one by one, and every time you disable a plugin, refresh the page to find out whether the pop-up has disappeared or not.

It is the first time we receive such a report. So, I think it is not related to our plugin. If there was an error like this, we would face many reports.

Anyway, find the cause of this pop-up by disabling your plugins one by one, and after that, contact me via our Help Desk if it was related to our plugin.

Regards

Hi,

Hope you have a good day.

What number is entered on the following textbox?
Dashboard > Statistics > Settings > General > Visitors > Coefficient per Visitor

Best Regards

Hi,

Thanks for reaching out to us.

I guess you have changed the plugin configuration.
Maybe if you reset the plugin to its default setting, it could help you.
Dashboard > Statistics > Settings > Reset

Best Regards

Hi,

Thank you for reaching out to us.

It seems the mentioned widget has a problem. I shared this issue with our team and we will fix it in our future updates.

Best Regards

Hi,

Hope you have a nice day.

Please make sure you are using the correct plugin configuration.
You will get more accurate information about your visitors’ location by enabling the GeoIP option.
Here is the path that you can find the GeoIP settings:
Dashboard > Statistics > Settings > Externals

Best Regards

Hi @spajonas

Hope you are fine and doing well.

It is weird. Because we have never faced these fatal errors before.
Anyway, I will test the plugin in some situations.
If I face the same errors in my tests, I will try to find a solution for it and get back to you with an answer.

Best Regards

Hi,

Hope you are fine and doing well.

Would you please provide me with some screenshots?

Best Regards

Hi,

Hope you are fine and doing well.

Would you please provide me with some screenshots?

My best regards

Hi,

Hope you are fine and doing well.

There is no way to do this migration.
But if it is necessary for you, I suggest you talk to your website developer and ask them to find a solution for you.

Best Regards

Hi,

Thanks for reaching out to us.

First, please double-check your plugin configuration on the following path:
Dashboard > Statistics > Setting > General

After this, if the problem still persists, do not hesitate to contact me.

Best Regards

Hi,

Thanks for reaching out to us.

Search Engine Referrals and Words are highly dependent on the search engine providing the information to us and that often is not the case. Unfortunately, there is nothing we can do about this, we report on everything we receive.

Best Regards

Hi,

Thanks for reaching out to us.

Please contact us through our Help Desk and submit a ticket there.
We need more information about the mentioned issue.

My Best Regards

Hi,

Do you get any error messages in the browser console?

Regards

Hi,

Hope you are fine and doing well.

As we need to do more investigation, please contact us via our Help Desk.
We will find a solution for you ASAP.

Best Regards

Hello Michael,

Thanks for reaching out to us.

Please contact us via our Help Desk and submit a new ticket there.
I will help you to resolve the issue ASAP.

Best Regards