Reza

Indeed, WP Statistics doesn’t provide a built-in function to delete these records directly. Yet, you have the option to use a MySQL query to efficiently eliminate all such entries.

Feel free to reach out if you have any inquiries or require assistance.

Best regards,
Reza

Greetings, @manuelmeszarovits!

I trust you’re in good spirits.

Would it be possible for you to share a screenshot of the page referenced in your prior message? This would greatly assist me in offering you a more precise resolution.

Appreciatively,

Reza

Greetings, @behroozjanfada,

I trust you’re in good spirits.

I conducted a swift test on my side, yet the challenge didn’t manifest on my local host.

Feel free to reach out to us at [email protected], and we’ll gladly extend our support to promptly address and resolve the matter for you.

Warm regards.

Hello @miglosh,

I hope everything’s going well on your end! First off, I want to apologize for any hassle you encountered while using WP Statistics.

Honestly, working out and fixing some of the reported issues can be a bit of a puzzle. It often involves digging into our coding structure and sometimes even reshaping parts of our databases. So, you can imagine, it’s a bit like untangling a web. On the bright side, our talented developers managed to crack this issue a while back. That means you won’t bump into this particular problem in the current version of WP Statistics.

To put your mind at ease, please double-check that you’ve got the latest and greatest version of WP Statistics installed. Once you’ve got that covered, give it a spin and see how it performs. I’m pretty confident you’ll notice the problem has been put to rest.

Big thanks for your patience and understanding. We’re here to make your experience as smooth as possible!

Take care and talk soon!

Best regards,

Hello @sheriffdonnerknall,

I deeply regret any inconvenience you’ve encountered while using WP Statistics. Please know that we are dedicated to providing our customers with the best possible experience when using our product.

We’ve diligently addressed all reported issues on both our support forum and help desk, and have made significant progress in resolving the majority of them through new updates. To assist you further, could you kindly share the link to your previous ticket or forum post where you reported the issue? I assure you that I will personally attend to it and work towards a swift resolution.

Moreover, I kindly recommend ensuring that you are using the latest version of WP Statistics. After updating, please verify if the issue persists.

Please rest assured that we are committed to staying in close communication with you, and we’re here to promptly assist in resolving any challenges you may be facing.

Best regards,

Greetings @led69 ,

I trust this message finds you in good health.

Kindly ensure that you are working with the most up-to-date version of WP Statistics. Following this, I recommend a deactivation and subsequent reactivation of the plugin. This approach has the potential to address the issue you’re facing. Should this not result in the desired resolution, please feel free to reach out to me for further assistance.

Best regards,

Reza

Greetings, @karlyy1999,

I trust you’re in good health.

I appreciate the comprehensive information you’ve shared regarding the issue at hand. Based on the details you’ve previously provided, I’m inclined to believe that altering the permalink structure might offer a solution. Consider selecting “Post Name” as the default structure. I recommend trying this approach and verifying if it rectifies the problem. In the event that this doesn’t yield the desired results, please don’t hesitate to reach out to me, and I’ll work with you to explore an alternative solution.

Warm regards,

Reza

Greetings, @behroozjanfada,

I trust you’re in good spirits.

I would like to inform you that I’ll be escalating this issue to our developers. We’ll endeavor to recreate the problem on our own systems to identify a suitable solution. Kindly bear with us as we work on this matter. I will personally stay in contact with you as soon as we’ve successfully devised a resolution.

Appreciate your patience,

Reza

Certainly. Feel free to reach out to me regarding this matter, and we will do our utmost to assist you in resolving the issue.

Warm regards,

Reza

Greetings, @nholmedal,

I trust this message finds you in good health.

Kindly ensure that you are working with the most up-to-date iteration of WP Statistics. Following this, I recommend a deactivation and subsequent reactivation of the plugin. This approach holds the potential to address the issue you’re facing. Should this not result in the desired resolution, please feel free to reach out to me for further assistance.

Best regards,

Reza

Greetings, @arronrouse,

I trust you’re in good spirits.

It appears that the current concern may stem from certain automated bots and crawlers. Thus, I recommend navigating to the subsequent pathway and considering the utilization of available choices to hinder these bots:

WP Dashboard > Statistics > Settings > Exclusions

Employing these options might offer a resolution to the matter at hand. However, should this not yield the desired outcome, please don’t hesitate to reach out anew, and I’ll endeavor to identify an alternative remedy.

Warm regards,

Reza

Hello @mikkel83,

I hope this message finds you in good health.

Indeed, you are correct regarding the behavior of WP Statistics at the moment. However, I will definitely take your opinion into consideration for our upcoming updates. Please feel free to reach out to us and share any ideas or suggestions you have. Your input will greatly assist us in enhancing our products.

Best regards,

Reza

Hello Jasmine,

Thank you for reaching out to us. I hope this message finds you in good health.

I conducted a test on my local host and did not encounter the reported issue. Please refer to the following screenshot: Link to Screenshot

Based on this, it appears that the issue may be caused by custom code implemented by you, a conflict with other plugins, or your theme. To resolve this, kindly send us an email at [email protected], providing more details about the issue and any relevant customizations or plugins you are using.

Best regards,

Reza

Hello @ajay2395 ,

I hope you are doing well.

The issue you mentioned can have multiple causes, and one of them could be related to migrating your data from one host to another. Such a migration can result in conflicts, and it’s possible that the table prefixes were not properly changed, leading to missing data.

To troubleshoot the issue with cache plugins, I recommend reading the following article:

Link to article: Troubleshooting with Cache Plugins

Please feel free to reach out to us if you have any further questions.

Best regards,

Hello @blitzgedanken,

I would like to express my gratitude for sharing this valuable information here, as it will greatly assist other clients who may encounter similar questions or concerns.

We genuinely appreciate your assistance, and it holds great significance for us. Please feel free to reach out to us if you have any further questions or inquiries in the future.

Thank you once again, and best regards.