Chris Perryman

I had similar issues today (never before this), and checked debug.log – the server was timing out. Set PHP max_execution_time from 30sec to 120sec and it fixed it.

@janekkrause – do you have the class on an <a> tag? Or elsewhere?

@allurewebsolutions we updated today and the problem persists.

Class of “modal-link” is applied to the <li> element – nothing happens. When we manually add it to <a> tag then the pop-up works.

So for whatever reason, the class on the list element item is no longer triggering the pop-up event…even with the most recent plugin update.

We have this issue as well. Seems that the class of “modal-link” that is applied in the menu (the only option from the admin applies it to the <li> element), is no longer being accepted?

It looks to work if I force the class to be applied to the <a> tag using dev console, but without writing custom code to force this class to that spot, this plugin is no longer working…and I’d prefer not to do the hourly on that (I know the client wouldn’t want it ha).

Fix for this??

• This reply was modified 4 years, 4 months ago by Chris Perryman.

Looks like this updated added a lot of “new” settings that were turned on by default? It broke out client’s site too. Specifically, all of our login/register buttons stopped working (and in source code we could see nothing was being output from the PHP), and also logging out was giving the error “TOO_MANY_REDIRECTS”.

Fortunately, thanks to the clue of the missing PHP and the note from @basdebruin above, we checked the “Login / Registration” settings and saw that these two options were checked: “Auto Login After Registration” & “Login/Registration override”.

Unchecking them fixed the issues immediately…and I’m glad we were able to narrow and fix for them in under 45 mins…but seems odd to have settings like that on by default in an update?

Thanks – we have been using local dev environment. There is a live one too, but needs updated/synced. Will try to get to that and get back to you.

Also, because of the issue we have the MC form currently set to “No JS”…so if you are trying to troubleshoot I’ll have to turn that back on. Is there a way you can let me know? Because it will “break” the homepage for users while it’s on.

Sorry – typo: https://bjescolumbus.com/

Pleas ignore that last issue – narrowed it to MailChimp’s embed code within the pop-up. Will check for plugin conflict when I can…thanks.

I haven’t had a chance to try that yet – however, this plugin is now causing a conflict with our JS loading on the site. All JS on the home page is broken when the plugin is active. For example, our LayerSlider won’t load etc. and I see multiple errors in console.

Settings:

@wpmudev-support2 This is on and still not working. Also, not sure why, but the “Display Conditions” next to that are as follows: All posts, All pages, All categories, All tags, Only if user is not logged in, Only on specific URLs.

But that doesn’t seem to match the actual conditions we have set: Visitor Not Logged In, Shown Less than 1 time, On specific URL (home)

So odd – it’s telling me in cPanel it’s 5.4!!!

I’ll contact the host and get it sorted. That’s really annoying and I’m sorry we bothered you!

Sorry I missed you PHP question, but I also noted in the email I just sent:

5.4 something? I know that’s old and I’m trying to get them to update. But FYI both other sites are using the same and it’s fine. Do you think that’s the problem tho?

I’ve tried both installing from the repo/in WP and putting the files up manually via FTP