retrocool

@formlos , I’m moving onto Toolset https://toolset.com/.
Depending on your needs, ACF (Advanced Custom Fields) is also a possibility. https://www.advancedcustomfields.com/
There is also Metabox which I’ve heard good things about, together with Fluent forms. I haven’t tried this last combination because of the subscription pricing.

I know this is an open source project, but this is quite a show-stopping bug and the OP has outlined it very clearly. Two months is a long time to leave a critical bug in your latest software.
I’m experiencing the same on a site I’m just building now and am very tempted to switch to an alternative solution.

I did another test and it all worked, this time I wasn’t logged in when I made the purchase.. I wonder if it had something to do with that?

I can confirm that there is no caching going on at all. It’s a VPN so basically I’m the hosting provider.

Thanks for your response.
The gateway is PayPal Standard, to a business paypal account. I have set this up with JUST the PayPal email address, no tokens or API Credentials.
But note EDD correctly marked the sale as ‘Completed’
The platform is: latest versions of everything, and only Elementor+Pro installed as extra plug-ins.
Testing steps were: go to the site and buy the thing. See if it worked.
I have not changed ‘guest checkout’ from the default (where is that set?), and I was logged in as admin when I tested it.

Once I installed “email log” (the only thing I changed!), the email from pressing the ‘resend’ link is now being sent correctly. So we’re only concerned about the error message: “Sorry, trouble retrieving payment receipt.”, now.

Yes, the update works. Many, many thanks!

I think the idea is that the postcode is much more personal, in the UK it is often specific to just a few houses. So people who would be happy to give country might not want to give postcode. It’s a privacy thing.

I also had this problem, have you had to fix it by going back to an old version? Or what solution did you arrive at? I had to roll back the version.

The update meant that people could not buy tickets at all, so I would have hoped the devs would be more concerned about it.

It’s certainly the case that show-stopping bugs are treated very casually by support and/or the devs. Not reassuring if you’re running part of your business through the plug-in.

So do I Stephen, but how is it possible to type CODE tags by accident, or even on purpose, in the visual editor? If I can find out I can tell him not to do it!!

Yes, the widgets disappear, when any of the three widgets are edited, even with the child theme off and the Sela theme activated.

Great, thanks

…well that’s quite involved. Maybe one for the forthcoming features list??? The lack of this feature (and ‘search’) is the only thing putting me off the plug-in.

Thanks for sharing, though.

curiously, this code DIDN’T strip out the class (note the lack of a space after the opening ‘a’ tag):
<ahref='#_ATT{event_url}' class="buttons">

Yes I tried different quotes. I changed them from double in case it helped.
The excerpted code was in:
events/settings/formatting/Default event list format