responsivemenu

Hi Clay,

Have you tried adding a top margin to the container?

All the best

Hi GL,

Have you been through these forums and checked the common things, for example do you have the wp_head() and wp_footer() calls in your header.php and footer.php files and ensured that the Use Shortcode option is turned off?

All the best

• This reply was modified 8 years, 2 months ago by responsivemenu.

Marked as resolved as is a duplicate post

Marked as resolved as is a duplicate post

Hi there,

That’s fine – the fact it says “Upgrade today” means its the free version.

In either case, can you explain what settings are not working exactly?

Unfortunately if there is no way of seeing it online I can’t really provide any advice as it could be any number of reasons.

Is there no way for me to be able to see it in action?

All the best

Hi there,

Sorry I was confused as you mentioned the preview option but that is a Pro only feature.

Is the plugin working at all or is it just some settings that aren’t and if so which ones?

All the best

Hey there,

Its very difficult to say in that case. Can you provide a URL so I can take a look closer?

All the best

Hi there,

As per forum rules I can only answer Pro plugin requests via email, as such please email me at [email protected]

All the best

Hi there,

Please check you have the wp_head() and wp_footer() calls in the header.php and footer.php files.

Please let me know.

All the best

Adding wp_head() and wp_footer() fixed this issue and topic is now closed.

Hi matt,

Can you confirm you don’t have the Use Shortcode option turned on and that you have the wp_head() and wp_footer() calls in the header.php and footer.php files respectively?

All the best

Hey there,

If you have the Pro and Free versions its possible as they are seperate entities, with only one it is not possible.

You can use text as the button if you want as you can set any class or ID as your trigger.

Hope that helps

Hey there,

Ive never had a problem with this option and anchor links so Id like to take a look at your site if possible.

Please send it either via my contact form or directly to [email protected]

All the best

Hi ashley,

There is no pre-built code to do this but you can create some custom css to overwrite the positioning and display values and some further css to hide the button permanently.

Your web developer should be able to knock this up for you in less than 5 minutes.

Hope that helps

Hi there,

Sure, have you turned the option on and if so what issue are you having with it?

All the best