Thank you for your quick response.
I know the plugin is active. That is the issue I’m trying to resolve. I want to deactivate the plugin but it is not available on the plugin tab (as evidenced by the screenshot). I do not have a multi site. It’s one site on one domain. That’s it.
I do have several other plugins installed that I have no issues with. Your plugin is the only one that isn’t available on my plugin tabs so that I can deactivate it and it is affected other aspects of my site.
