remywatt

I’ve just contacted you there, please check!

Thanks!

Remy

Also, I tried to delete layers / content but it doesn’t work. The layer or content won’t remove.

Dear Marc,

We purchased the Configurator along with 4 Add-ons, and we would appreciate your support. It is crucial for us to have the configurator functioning with variable products, as the majority of our products are variable. We were unaware that the configurator wouldn’t be compatible with variable products. Currently, we are making efforts to optimize its functionality as efficiently as possible.

Please help us with this.

Thank you Remy

For example:

Our product is a charging statio that has two variation options:

1. Color > White or Black
2. Cable length > 5 meter or 7 meter

Can we create a layer with Color with option White and Black and a layer with Cable Length with option 5 meter or 7 meter.

If customer selects Option White and 5 meter > The correct product variant is selected in the configurator.

Hi Marc,

How can we fix this? Is there a workaround?

For example, if base product is called Y

And customer selects option X > Product Y is removed and Option X is added?

Hi Marc,

Thanks for your reply, it works fine!

We also purchased the following ad-ons:

-Variable products > This isn’t working right now. Please check this variable product, the configurator isn’t showing: https://watt.nl/product/wallbox-pulsar-plus/

-Advanced description > We would like to translate tooltip box + closing text > We also noticed some more english words that we would like to translate (those aren’t in ‘other labels’)

Thank you.