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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter remyc73

    (@remyc73)

    Thanks a lot for your help ?? have a nice day

    Thread Starter remyc73

    (@remyc73)

    Ok ok perfect thanks a lot ! ??
    That’s mean only not updated devices could have this gap ?

    Thread Starter remyc73

    (@remyc73)

    Hi !
    The screen was taken on an Iphone 13 mini ??
    I also have already done the 3 other things u asked !

    I also tested it on my phone (iphone SE 2020), no gap. But on the 13 yes. Quite strange.

    Thread Starter remyc73

    (@remyc73)

    Thread Starter remyc73

    (@remyc73)

    I agree, but depending on the phone you have, the gap is more or less important :

    https://snipboard.io/oiFP4f.jpg

    https://snipboard.io/AaHqVm.jpg

    Thanks again for helping me so much ??

    Thread Starter remyc73

    (@remyc73)

    the gap is at the top right when you click on the basket after adding a product (only on mobile)

    Thread Starter remyc73

    (@remyc73)

    I can only an image with an URL, can’t only put my screenshot.
    here is the URL oh the website and what I have tried to solve the problem.
    https://www.univers-coussin-oreiller.fr/

    Here are the steps I have undertaken:

    CSS Adjustments: I have attempted to override the inline styles using CSS with height: auto !important; for the .flickity-viewport class, which did not resolve the spacing issue.

    JavaScript Approach: I’ve injected a script to set the height of .flickity-viewport to auto upon DOM content loaded event. This effectively changed the height but did not affect the unwanted space.

    Deactivation of Autoptimize Plugin: I temporarily disabled the Autoptimize plugin to rule out any conflicts arising from CSS and JS optimization. The issue persisted even with Autoptimize turned off.

    Inspecting Adjacent CSS: The class .mb-half was noted to have a negative margin which was adjusted. It did not affect the spacing in question.

    Setting Flickity Viewport Height to Zero: In a follow-up attempt, I also tried setting the .flickity-viewport height to 0px to collapse the space, yet the gap remained.

    These efforts have not yielded a resolution, and the gap persists, affecting the user experience on mobile devices. The issue seems to be more complex than a simple CSS or JS conflict, and I suspect there might be underlying template or script issues specific to the mobile view that are beyond my current capacity to diagnose.

    Thread Starter remyc73

    (@remyc73)

    when Js is active, I have that in the console :
    6ldfo.js:1 Uncaught ReferenceError: nrci_opts is not defined at 6ldfo.js:1:60 8bgoi.js:1 Uncaught ReferenceError: jQuery is not defined at 8bgoi.js:1:9089 at 8bgoi.js:1:9097 h5tpt.js:1 Uncaught ReferenceError: jQuery is not defined at h5tpt.js:1:1 6ldfo.js:1 Uncaught ReferenceError: jQuery is not defined at 6ldfo.js:1:1 6ldfo.js:21 Uncaught ReferenceError: jQuery is not defined at 6ldfo.js:21:52 6ldid.js:2 Uncaught ReferenceError: jQuery is not defined at 6ldid.js:2:162 at 6ldid.js:2:170 9q7u8.js:1 Uncaught TypeError: Cannot set properties of undefined (setting ‘scrollTo’) at Object.o (9q7u8.js:1:21125) at 9q7u8.js:1:23203 at 5114 (9q7u8.js:1:23232) at r (9q7u8.js:1:23389) at 9q7u8.js:1:26451 at 9q7u8.js:1:53586 at 9q7u8.js:1:53589 data:text/javascript;base64,CiAgICAgICAgalF1ZXJ5KGZ1bmN0aW9uKCQpIHsKICAgICAgICAgICAgJCgnLmNhcnQtcG9wdXAtdGl0bGUgaDQnKS5yZXBsYWNlV2l0aCgnPHAgY2xhc3M9InVwcGVyY2FzZSI+UGFuaWVyPC9wPicpOwogICAgICAgIH0pOwogICAg:2 Uncaught ReferenceError: jQuery is not defined at data:text/javascript;base64,CiAgICAgICAgalF1ZXJ5KGZ1bmN0aW9uKCQpIHsKICAgICAgICAgICAgJCgnLmNhcnQtcG9wdXAtdGl0bGUgaDQnKS5yZXBsYWNlV2l0aCgnPHAgY2xhc3M9InVwcGVyY2FzZSI+UGFuaWVyPC9wPicpOwogICAgICAgIH0pOwogICAg:2:9 data:text/javascript;base64,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:3 Uncaught ReferenceError: jQuery is not defined at data:text/javascript;base64,Ci8qIDwhW0NEQVRBWyAqLwpqUXVlcnkoIGZ1bmN0aW9uKCAkICkgewoJJCggZG9jdW1lbnQuYm9keSApLm9uKCAnYWRkZWRfdG9fY2FydCcsIGZ1bmN0aW9uKCBlLCBmcmFnbWVudHMsIGNhcnRfaGFzaCwgdGhpc2J1dHRvbiApIHsKCQl2YXIgcXVhbnRpdHkgPSB0aGlzYnV0dG9uLmRhdGEoICdxdWFudGl0eScgKTsKCQlwaW50cmsoICd0cmFjaycsICdBZGRUb0NhcnQnLCB7CgkJCSdwcm9kdWN0X2lkJzogdGhpc2J1dHRvbi5kYXRhKCAncHJvZHVjdF9pZCcgKSwKCQkJJ3Byb2R1Y3RfbmFtZSc6IHRoaXNidXR0b24uZGF0YSggJ3Byb2R1Y3RfbmFtZScgKSwKCQkJJ3ZhbHVlJzogdGhpc2J1dHRvbi5kYXRhKCAncHJpY2UnICkgKiBxdWFudGl0eSwKCQkJJ29yZGVyX3F1YW50aXR5JzogcXVhbnRpdHksCgkJCSdjdXJyZW5jeSc6ICdFVVInCgkJfSApOwoJfSApOwp9ICk7Ci8qIF1dPiAqLwo=:3:1 9q7u8.js:1 Uncaught ReferenceError: jQuery is not defined at 9q7u8.js:1:1 6ldfo.js:1 Uncaught ReferenceError: jQuery is not defined at 6ldfo.js:1:1081 a4wt4.js:1 Uncaught ReferenceError: jQuery is not defined at a4wt4.js:1:2013 data:text/javascript;base64,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:39 Uncaught ReferenceError: jQuery is not defined at data:text/javascript;base64,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:39:11 data:text/javascript;base64,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:2 Uncaught ReferenceError: jQuery is not defined at data:text/javascript;base64,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:2:1 VM72:1 mailchimp ready

    Thread Starter remyc73

    (@remyc73)

    Yes, no problem with the other images. When I deactivate Optimize JavaScript code, the home page image is displays again.
    But this error occurred only after the 6.4 update, before I didn’t have to disable this option.

Viewing 9 replies - 1 through 9 (of 9 total)