Hi,
– Does this happen for specific user roles only?
>> I have two types of users in use: SuperAdmins and Buddypress Users. This happens spontaneously, for sure for SuperAdmins.
– Do you have selected “Read-only For Roles” or “Disable Anonymous Users” or Access For Roles” options?
>> “Read-only For Roles” – not selected
“Disable Anonymous Users” – not selected
“Access For Roles” – not selected
“Read-only For Anonymous” – is selected
– The user who supposed to be NOT anonymous is whole the time anonymous (since the logging in) or he/she is converted into anonymous during the chat?
>> Sometimes when the user is logging in, he writes as Anonymous on the chat (while “Read-only For Anonymous” is selected).
Now I can write on chat as me, but often my login is twice or triply on the chat list.