refrivan

It didn’t work ??
The badge in the product page stopped showing and the ones in the shop page still didn’t appear

Hi, I’m having the same problem, my badge doesn’t displays on the shop page. I use WPBakery Page Builder as well but I don’t understand much about code, a developer built the web and he’s no longer available.
This is our website: https://refrivan.com.ar
Thanks!

I finally found the problem, I’ll update it here so anyone with a similar problem can check it out:
Product titles can’t be all capital letters and there was a dot on the short description (I don’t know why) that doesn’t let the syn work well either

https://snipboard.io/sC0AHI.jpg

Is it mandatory for this plugin to work to have a paid suscription to woocommerce? Or may it work with the free one?

Okay, thanks!
I deleted the previous catalog and shop and created a new one of both, but still nothing changed ??

• This reply was modified 2 years, 5 months ago by refrivan.

Deleting the store on the fb page, deleting the existing catalogue and reinstalling the plugin could fix the problem?

I have another catalog linked to another website (it’s similar to amazon, it’s called mercadoshops, from MercadoLibre), I’m using this catalog that functions fine to see if I can find differences that I might be able to fix.. There’s this difference I think may be important? The one that works fine says it’s linked to the app MercadoShops, the one that’s supposed to be linked to WooCommerce doesn’t have that box although I’ve checked on the page admin and the app has been added with the plugin
https://drive.google.com/drive/folders/119BssDY6JBpVyCiv2IWx0zMugWQSZjwf?usp=sharing

Hi, I’ve already checked the excluding categories and tags before I’ve reported the issue, there’s nothing added there..
I’ve already updated every plugin, it didn’t fix the issue, so I change the theme and updated it, nothing there.. I deactivated every plugin except woocomerce and facebook for woocommerce, products still remain with the tag “Do not sync” on the Products admin page even though they’re set as “Sync and show in catalog” ??

Should I try “Enable debug mode” on the Facebook tab?

• This reply was modified 2 years, 5 months ago by refrivan.

Okay, i’ll try to duplicate the site. Can I check with you the steps I must follow? I install the WP Staging plugin, duplicate the site and proceed with this section https://woocommerce.com/document/how-to-test-for-conflicts/#section-4 ?

Thanks for replying so quickly, I know some of my plugins are not up to date because I get notifications about that, but I’ve consulted a few months ago with the developper that did the website and he told me not to update anything, because sometimes that can break down the website.. I really would prefer not to change themes and update plugins because if something goes wrong he’s not available any more to help me out :/

• This reply was modified 2 years, 5 months ago by refrivan.