refreshthemes

Hello @ferouze,
Glad to see you again!

Currently, the option to display the departure date in the trip summary is not available. However, we’ll be adding this feature in the upcoming update.

The new update will be available in a few days, so stay tuned! Let us know if you need any further assistance.

Best regards,
Tripzzy Support Team

Hello @ferouze ,

We have checked and confirmed the issue. We have just released a new update with the necessary fixes.

Please update to the latest version of Tripzzy and check if the issue is resolved.
Let us know if you need any further assistance!

Best regards,
Tripzzy Support Team

Hello @ferouze ,

Thank you so much for your kind words! ?? We’re thrilled to hear that you’re enjoying Tripzzy and that our support team could assist you quickly. Your recommendation means a lot to us!

If you ever need further assistance or have any suggestions, feel free to reach out. Happy travels! ??

Best regards,
Tripzzy Team

Hello,

We tried to replicate the issue on our side but were unable to reproduce it.

It might be due to a script dependency issue with sidebar dropdown.js.

For further inspection, please contact us via our Contact Us page, and we’ll be happy to assist you.

Best regards,
Tripzzy Support Team

Dear @ferouze ,

Thank you for bringing this to our attention.

We have just verified the issue on our side and confirmed that disabling fields from the form editor is not working as expected. We appreciate you pointing this out!

Our developer team has already fixed the issue, and the fix will be available in the upcoming update.

Let us know if you need any further assistance.

Best regards,
Tripzzy Support Team

Hi @mehdi360 ,

Thank you for reaching out!

Currently, Tripzzy does not support direct integration with Gravity Forms. However, we understand the need for custom booking forms with advanced features like conditional logic and multi-page forms.

We have added this as a feature request, and our team will consider it for future updates.

Let us know if you need any other assistance!

Best regards,
Tripzzy Support Team

Dear @ferouze

Thank you for your feedback!

If you don’t see the “Make an enquiry” text in your translation, please try clicking the Sync button in your translation plugin. This should update the strings and make it available for translation.

You can also check the text in this screenshot: https://prnt.sc/aONwrdNNyh5V.

Let us know if you need further assistance!

Best regards,
Tripzzy Support Team

Dear @ferouze

We just checked the checkout page on your website, and we can see that some texts are already translated. This means that you have been able to translate part of it successfully. Could you clarify which format issue you are referring to?

Your checkout page currently appears like this: https://prnt.sc/adyA6go1Ur57, without a background in the forms. In our recent update, we have added a white background along with other improvements.

If you need further assistance with the translation or layout, feel free to let us know. We’re happy to help!

Best regards,
Tripzzy Support Team

Dear Ferouze,

By inspecting your website, we didn’t find our default checkout page. It looks like you have customized the checkout page.

Could you please add our checkout page by inserting the Tripzzy checkout page shortcode:
[TRIPZZY_CHECKOUT] on your checkout page?

Let us know once it’s added, and we’ll be happy to assist you further!

Best regards,
Tripzzy Support Team

Dear Ferouze,

We have just checked it with Loco Translate and were able to translate the plugin successfully.

Please look here for reference:
https://share.nmblc.cloud/041096c8

If you still have any issues, please contact us via our?contact page.?We’ll be happy to assist you promptly!

Best regards,
Tripzzy Support Team

• This reply was modified 3 weeks, 4 days ago by refreshthemes.

Dear Ferouze,

You can easily translate buttons like “Check Availability,” “Make an Enquiry,” and “Book Now” using the Loco Translate plugin.

To do this, follow these steps:

1. Install and activate Loco Translate from your WordPress dashboard.
2. Navigate to Loco Translate > Plugins > Tripzzy.
3. Find and translate the specific button texts into Spanish.
4. Save and sync the translations.

Let us know if you need further assistance!

Best regards,
Tripzzy Support Team

Dear Ferouze,

To customize the Billing Details form and remove unnecessary fields, you can simply navigate to:
Tripzzy > Forms > Checkout Form and uncheck the fields you don’t need.

Here’s a reference screenshot: https://prnt.sc/q0NxALg-NFex

Let us know if you need further assistance!

Best regards,
Tripzzy Support Team

Hello @solotravelerstour,

While we haven’t specifically tested the Tripzzy plugin with the Trip & Guide – Travel Agency Theme, it should generally work well.
However, there may be minor layout issues depending on the theme’s coding.
In such cases, we recommend seeking assistance from a freelancer to address design-related concerns.

Regarding payment gateways, we currently do not support Mercado Pago or Bold plugins. However, we will note this as a feature request, and our development team will consider it for future updates.

Thank you!
Tripzzy Support Team

Hello @dattasumit19,

Thank you for your question!

Currently, Tripzzy does not support additional fields for the enquiry form by default. However, you can achieve this with a small code customization. Please use a ‘tripzzy_filter_enquiry_form_fields’ hook customize your enquiry form fields. Please follow the steps from the link below to add new fields in your website:

Link: https://docs.wptripzzy.com/docs/how-to-add-new-fields-in-enquiry-form/

Note: You will need Tripzzy version 1.1.7 or later for this customization to work.

Let us know if you need any further assistance!

Thank you!
Tripzzy Support Team

Hello @parryjaswal ,

Thank you for reaching out! The plugin is compatible with PayPal, and if you would like to inquire about using Stripe or other payment gateways, please contact us via our contact page for prompt assistance.
We’ll be happy to help!

Thank you!