redhalton

Thanks James

This worked, I’m able to access the site once again. Thank you again for all your help.

Bob

Thanks you for your reply, appreciate your help.

I’ve gone ahead and renamed the “Tesseract-Child” to “Tesseract-Child-Broken” via FTP but the issue is still unresolved. Is there anything else I can try?

Thanks

Hi James

Changed the name of the file and still have the same issue.

https://1drv.ms/i/s!Auda5ICHEIOm42_t0OJMdqmilyDC

Checked via FTP and the file name has also been changed.

https://1drv.ms/i/s!Auda5ICHEIOm43DgMfsE6neiJ1Iv

• This reply was modified 7 years, 10 months ago by redhalton.

Sorry James

I found the wp-content Tessaract them under the public html folder. Going to try and rename and see what happens. Thanks again!

Hi James – thanks for the reply.

I did exactly as you’ve suggested but the theme isn’t listed in the wp-content folder. I’ve attached an image of my file structure and the teme I’m working with is the Tesseract Theme.

https://1drv.ms/i/s!Auda5ICHEIOm426ZBKe3MT3BXoat

• This reply was modified 7 years, 10 months ago by redhalton.

Hi Liz

Thank you for your response.

How/where do I go to create a ticket?

Thanks..

What I’m hoping my theme doesn’t have a bug and don’t want to contact the theme developer until I find out whether this is something MM has seen before.

Thanks..

Hi

I just checked my ‘header.php’ file in my theme and the snippet of MM code had disappeared. Have you ever heard of this happening before? I updated the file once again and have my forms back – checked with Incognito. Should I be concerned moving forward?

Thanks

Thank you – it isn’t the plugin, it’s me. I’ve made some progress and I’m very happy. Thanks for all your help!

Thanks

Nothing is working.

I created another page from the wordpress standard ‘add pages’ menu. Named it ‘Blog’, installed shortcode ‘[blog] in text mode.. Editied the permalink on the page to ‘www.wellsold/blog’ and the issue still exists.

What can I try now?

Thanks!

Thank you for responding.

I changed the Permalink to ‘plain’ and still get the ‘Archive Blog’. Any help you can provide is greatly appreciated.

https://www.wellsold.ca

If not a WP site do you think by looking at the source one could determine whether this site was a CMS ie: Drupal, Joomla? I couldn’t determine this looking but maybe there is a clue somewhere which would solve the mystery…dunno!