rebeccalay

I feel it’s a theme or plugin conflict on my end for sure, problem is simply disabling Woocommerce or the Subscribe to Comments plugin literally breaks the site, critical error. I feel it’s one of those causing all the problems with notifications too.

Not sure I can do all the testing without destroying the site. It’s got a custom theme that hasn’t been updated in years, so we might just live without perfect notifications for the time being. ??

@voltronik Nope, that’s the BNFW plugin installed.

Hi again, just got a chance to go and test this. No other notifications do not appear to be working either. I tested it with the new user registration, post updated, new comment and new comment in moderation.

When I tested, I did an incognito window, not logged in, and used an email not associated with any user on the account. All of the comments are held for moderation, and I used a default post – as well as the New Comment Waiting Moderation. I even added the new comment one and tested that thinking maybe I had the wrong notification, it didn’t work either.

No, the default notifications don’t seem to be working either. I’ve been searching for a solution, but everything says it’s email deliverability. However, I don’t think it’s that because the test emails that are sent out are received just fine. It’s weird the gravity forms notifications work. Any ideas? Even a point in the right direction would be greatly appreciated.

Hi, I can confirm I am using the latest version of both.

I did try this yesterday with the old version of BN but then saw an update today, so I updated it and tested again, but I’m still having issues.

Thank you!