Realtyna
Forum Replies Created
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Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Listing Manager brokenHello @sbweb77
This is Kian with the support team,
I hope you are doing well,As we checked, there is no such error with the WPL plugin’s last version. However, the reason might be a conflict with one of your installed plugins on your website.
Could you please open a support ticket here: https://support.realtyna.com/ so my team can check the error on your website?Best Regards
Hello @vinno
This is Kian with the support team,
I hope you are doing well,Yes, we are aware of this issue. It will be fixed with the next WPL plugin update.
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Multilanguage property pageHello @ninanikolic023
This is Kian with the support team,Unfortunately, we don’t support multi-language in WPL Basic.
For this, you would need to have the WPL Pro plugin.Hello @perry_n
This is Kian with the support team,
I hope you are doing well,Please go through this article and make sure you follow all the steps: https://support.realtyna.com/index.php?/Knowledgebase/Article/view/618
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Filter by StatusHello @peteincali2103
This is Kian with the support team,
I hope you are doing well,Please visit the KB article below to realize how the WPL search widget works: https://support.realtyna.com/index.php?/Knowledgebase/Article/view/751
If you need any further assistance please open a support ticket here: https://support.realtyna.com/ and our support team will check your inquiry ASAP.Thank you for the report.
The issue is fixed. please update to the latest version (4.14.13)
Hello @mauriceb1
This is David with the support team,
I hope you are doing well,Thanks for your report, this issue has been resolved. Please update the plugin to the latest version.
Hello @jmhiem
As we checked, the images are working fine with the previous WPL version.
We will also check the case on your website and will update you through the support ticket you opened with us.Regards
Hello @verticalsols
This is Kian with the support team,
I hope you are doing well,If you are using Divi, please disable “Defer jQuery And jQuery Migrate” in the Divi->Theme Options->Performance
Also, check the below KB article so you can troubleshoot the Google Maps issue:
https://support.realtyna.com/index.php?/Knowledgebase/Article/view/728Please let me know if you need any further assistance.
Hello @abuzon,
We completely understand your concern and we showed the message to our supervisor.
Basically, our next update scheduled for 23rd of December which fully solves the PHP version issue. When you requested the support, our SLA dictates that we need to solve the issue within 72 hours. That’s why our team asked for access to manually upload the newer version for you. Anyway, we totally understand that we need to improve our workflow for support and we will do our best to speed up the upcoming update schedule.
Best Regards,
Hello @abuzon
This is Kian with the support team,
We have received your ticket and already responded to It. Please check your email and let us know your feedback.
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] User already existsHello @k3on
This is Kian with the support team,
Please open a support ticket here: https://support.realtyna.com/ and our support team will check the case ASAP.
Hello @jjcarlson
This is Kian with the support team,
Please open a support ticket here: https://support.realtyna.com/ and our support team will check the case ASAP.
Hello @openedge1
Could you please open a new ticket here https://support.realtyna.com/index.php?/Tickets/Submit and provide us with your WordPress & FTP credentials? We will update the WPL plugin to the latest version and also fix the mentioned issues/errors ASAP.
Regards
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Search Widget is not workingHello @hashimtahir
Please open a new ticket here https://support.realtyna.com/index.php?/Tickets/Submit and provide us with your WordPress & ftp credentials, so we will check the issue ASAP.
Regards