reactivephysio

Hi, thanks! It worked.

Thanks for the guide! Here’s the copied header block:

<!-- wp:group {"style":{"spacing":{"padding":{"top":"20px"}},"elements":{"link":{"color":{"text":"var:preset|color|zeever-third"}}}},"backgroundColor":"zeever-primary","textColor":"zeever-border","layout":{"wideSize":"1140px","contentSize":"1170px","type":"constrained"}} -->
<div class="wp-block-group has-zeever-border-color has-zeever-primary-background-color has-text-color has-background has-link-color" style="padding-top:20px"><!-- wp:columns {"verticalAlignment":"center"} -->
<div class="wp-block-columns are-vertically-aligned-center"><!-- wp:column {"verticalAlignment":"center","width":"50%"} -->
<div class="wp-block-column is-vertically-aligned-center" style="flex-basis:50%"><!-- wp:site-logo {"width":328,"align":"left"} /--></div>
<!-- /wp:column -->

<!-- wp:column {"verticalAlignment":"center"} -->
<div class="wp-block-column is-vertically-aligned-center"></div>
<!-- /wp:column -->

<!-- wp:column {"verticalAlignment":"center","width":"66.66%"} -->
<div class="wp-block-column is-vertically-aligned-center" style="flex-basis:66.66%"><!-- wp:group {"layout":{"type":"flex","flexWrap":"nowrap","justifyContent":"right"}} -->
<div class="wp-block-group"><!-- wp:navigation {"ref":13,"textColor":"zeever-third","className":"is-style-customnav","layout":{"type":"flex","orientation":"horizontal"},"style":{"typography":{"fontSize":"14px","textTransform":"uppercase","fontStyle":"normal","fontWeight":"500"}}} /--></div>
<!-- /wp:group --></div>
<!-- /wp:column --></div>
<!-- /wp:columns --></div>
<!-- /wp:group -->

Sorry I don’t really understand, could you give me a sample of what should be copied? Thanks!

Yes, I’ve tried to reopen the site on mobile after each time I disabling the plugins one by one (except Gutenverse), but it still remained the same.

Thanks for pointing out the cause, much appreciated! I will get it fixed.

Hi, here is the system status:

THEME INFO

Theme Name : Zeever
Theme Version : 1.0.9

WordPress Environment

Home URL : https://reactivephysio.com.my/
Site URL : https://reactivephysio.com.my
Login URL : https://reactivephysio.com.my/wp-login.php
WP Version : 6.2.2
WP Multisite : -
WP Debug Mode : Disabled
PHP Memory Limit : 1024M
WP Memory Limit : 256M
WP Language : en_US
WP Upload Directory : ?
Number of Category : 1
Number of Tag : 0

Server Environment

Server Info : LiteSpeed
PHP Version : 7.4.33
PHP Post Max Size : 1024M
PHP Time Limit : 900
PHP Max Input Vars : 1000
SUHOSIN Installed : -
WP Remote Get : ?
PHP Image library installed : -
PHP GD library installed : ?
PHP GD WebP supported : ?
PHP fileinfo library installed : ?
CURL Installed : ?

Active Plugins

GS Logo Slider Lite : by GS Plugins - 3.4.4
Gutenverse : by Jegstudio - 1.8.5
myStickymenu : by Premio - 2.6.3
PixelYourSite : by PixelYourSite - 9.3.7
Really Simple SSL : by Really Simple Plugins - 6.2.5
Site Kit by Google : by Google - 1.99.0
The Icon Block : by Nick Diego - 1.5.0
WPCode Lite : by WPCode - 2.0.11

Hi, I tried accessing the site from my friends’ mobiles (Huawei, Android) via Chrome, it seems to function normally, but when I try accessing the site with my mobile (iPhone 12 Pro Max), this issue occurs. I tried clearing cache, removing and reinstalling Chrome, and I tried accessing with Safari too, the result was same. It kinda stuck at the last bit in the loading part (the page just stays loading), and no response when I tap on the navigation bar button.

• This reply was modified 1 year, 10 months ago by reactivephysio.

Just an update, solved this by adjusting the z-index of the submenu.

Hi,

Thanks for the detailed step-by-step guide, it worked!

I tried the method you mentioned, it didn’t work.

However, I’m suspecting if it could be issue with the URL source in CSS file? I found several CSS files (with random numbers & alphabets names) in wp_content > fonts folder, and I noticed that the URL source is “reactivephysio.local/…” instead of “reactivephysio.com.my/…”.

Could this be the issue? If it is, how do I find out which CSS file to be the culprit & how should I amend them? Adjusting the code line by line doesn’t seem viable as the file contains a lot of lines, and there are several files.

Otherwise, would reinstalling the Zeever theme help? How can I ensure my content won’t be deleted after reinstalling the theme?

Thanks.

Hi, I couldn’t find the exact typography list as you shown, but here’s something similar I found:

The theme mostly only uses 2 fonts: Poppins & Heebo. I tried changing to other fonts, but it seems like all google fonts don’t work, but system fonts work fine.

Hi, is that supposed to be in Customize? I couldn’t find the option:

Here you go:

THEME INFO

Theme Name : Zeever
Theme Version : 1.0.9

WordPress Environment

Home URL : https://reactivephysio.com.my/
Site URL : https://reactivephysio.com.my
Login URL : https://reactivephysio.com.my/wp-login.php
WP Version : 6.2
WP Multisite : -
WP Debug Mode : Disabled
PHP Memory Limit : 1024M
WP Memory Limit : 256M
WP Language : en_US
WP Upload Directory : ?
Number of Category : 1
Number of Tag : 0

Server Environment

Server Info : LiteSpeed
PHP Version : 7.4.33
PHP Post Max Size : 1024M
PHP Time Limit : 900
PHP Max Input Vars : 1000
SUHOSIN Installed : -
WP Remote Get : ?
PHP Image library installed : -
PHP GD library installed : ?
PHP GD WebP supported : ?
PHP fileinfo library installed : ?
CURL Installed : ?

Active Plugins

GS Logo Slider Lite : by GS Plugins - 3.4.2
Gutenverse : by Jegstudio - 1.8.4
Really Simple SSL : by Really Simple Plugins - 6.2.3
The Icon Block : by Nick Diego - 1.5.0

Sorry, I tried inspecting the error as it’s quite urgent and it seems like a SSL issue. You may close the ticket for now & I will reach out again if I have further enquiries. Thank you & sorry for the inconvenience caused.

Hi, just an update, I tried redo my navigation bar and it seems to be working fine now. Thanks for your assistance.