Thanks for bringing up the mass deletion option. I’ll add this feature as soon as possible.
You can disable email notifications by editing specific email templates in this plugin and selecting the “Active” option to “No.”
Since this is a support ticket system, it requires an email address field to send your replies. If you don’t need to reply to user messages, a simple contact form would be more suitable for you instead of a support ticket system. However, I’m open to suggestions. Please tell me more about what you’re trying to achieve so I can better understand your needs. Please ensure that any suggestions align with the functionalities of the support ticket system.
