rayhunt0917

Here’s a clip from our error log the last time I attempted to add a product. All fields entered were saved except for product cost

[Tue Jun 14 12:18:57.020209 2022] [:error] [pid 13015:tid 47451251943168] [client 207.255.219.25:55531] client denied by server configuration: /home/reeded5/public_html/wp-admin/admin-ajax.php, referer: https://www.reedededge.com/wp-admin/post.php?post=238027&action=edit&classic-editor=1
[Tue Jun 14 12:18:54.781681 2022] [:error] [pid 13015:tid 47451222525696] [client 207.255.219.25:55531] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238029&action=edit&classic-editor=1
[Tue Jun 14 12:18:54.295695 2022] [:error] [pid 13015:tid 47451237234432] [client 207.255.219.25:55397] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238031&action=edit&classic-editor=1
[Tue Jun 14 12:18:54.235520 2022] [:error] [pid 13015:tid 47451264550656] [client 207.255.219.25:55440] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238029&action=edit&classic-editor=1
[Tue Jun 14 12:18:53.988003 2022] [:error] [pid 13015:tid 47451228829440] [client 207.255.219.25:55531] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238031&action=edit&classic-editor=1
[Tue Jun 14 12:18:53.238665 2022] [:error] [pid 13015:tid 47451247740672] [client 207.255.219.25:55440] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238030&action=edit&classic-editor=1
[Tue Jun 14 12:18:52.988628 2022] [:error] [pid 13015:tid 47451262449408] [client 207.255.219.25:55434] client denied by server configuration: /home/reeded5/public_html/wp-admin/admin-ajax.php, referer: https://www.reedededge.com/wp-admin/post.php?post=238029&action=edit&classic-editor=1
[Tue Jun 14 12:18:51.168430 2022] [:error] [pid 13015:tid 47451266651904] [client 207.255.219.25:55439] client denied by server configuration: /home/reeded5/public_html/wp-admin/admin-ajax.php, referer: https://www.reedededge.com/wp-admin/post.php?post=238031&action=edit&classic-editor=1

We are experiencing the same formatting issues as the OP with a large vertical gap between the header area and order content. This behavior started after we updated to the current version.

This issue has been resolved through contact with our theme developer. It is ok to close this request.

• This reply was modified 4 years, 5 months ago by rayhunt0917.

Yes it does appear to be a conflict with the theme. I tested over the weekend with the WordPress theme 2019, and your plugin worked normally. Also with the theme 2020, the visual editor does not update, but changes can be saved. I’ll generate a woocommerce error log and try to get a snippet of the pertinent section to forward to you later.

I’m not sure how you’re theme works, but the one I use (marathon) has separate templates for the header and footer. You edit the templates and not the individual pages or content.

Haven’t updated to WP 5.4 yet but can confirm it works with WC 4.01

We can mark this as solved. Here’s a timeline of how this issue was resolved.

I started by deactivating all plugins and switching themes to 2019. After doing all this, I did notice that all the back pages were once again editable, but not the home page.

I then went to my CDN (stackpath) and did a full purge. Went back to wordpress admin and was able to successfully open an editable version of the home page in Elementor.

The key consideration here: I have a full CDN integration for Stackpath which also means changing the @ DNS record from my host root to Stackpath and creating a CNAME for https://www.[domain] to resolve to my CDN URL. Consequently, if elementor is retrieving a copy of a live page for the editor, with this configuration it’s pulling off the CDN and not the host root.

If you like the URL is https://www.reedededge.com

I did a little investigative googling and discovered this is a little bug that rears its ugly head from time to time and dates back to 2017 or so. I was able to clear the error by logging into the associated wordpress account, then deactivated & reactivated Jetpack and followed through with setup. The error no longer occured.

Tested connection to debug page. That checks out ok. We’re also receiving this error when trying to retrieve notes

WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error in connection establishment: net::ERR_NAME_NOT_RESOLVED

According to our website stats from Statcounter.com, about 10% of our users browse with IE11. I agree that it’s probably the worst browser option available, but users that are not so tech savvy will continue to use it as long as it is embedded in the Windows OS out of habit. For now, I will exclude it, but I am disappointed that you don’t find it worth your time to address.

Thanks for the reply Melinda. The hourly sync from Square to WC would be a dealbreaker unfortunately. Our plan was to use this at trade shows since the interface was nicely responsive and usable on iPads and smartphones. However, since we simultaneous market our inventory on eBay as well as our webstore, you could easily see the trouble caused if we sold an item at a show, then 20 minutes later sold it on eBay before the sync would occur. I appreciate your time on this and do contact us if you develop a plugin that would meet our needs, regardless of cost.

Ok sounds like a plan Melinda. Before we continue though, let me share our expectations with you so we can confirm that we’re heading in the right path. What we would like the WooCommerce Square integration to be able to do is:

1. Remove or update stock of Square inventory item (SI) when an order is placed through the webstore or received from eBay. We have WP Lister for eBay in place which provides a two way inventory sync with eBay and our webstore.

2. Provide a current inventory to Square that mirrors our WooCommerce inventory (WCI).

3. Update stock of WCI when an order is placed through the Square app

4. Update WooCommerce orders when an order is placed through the Square app which includes line items of order, total, and method of payment.

If this is possible with this plugin, or with a similar one you offer, by all means lets proceed. Thanks for your time!

While I have not pinpointed the exact source of the JSON errors, I have been able to identify what may be a related site event that triggers the syntax error. It seems that every time an eBay order is processed that involves a catalog item, the syntax error occurs and the sync process is terminated. The sequence of events would be as follows:

1) Initiate manual WC->Square sync
2) Allow catalogs to sync items
3) Order is placed for catalog item through eBay
4) Product catalog is updated on webstore
5) Corresponding Square catalog item is updated
6) JSON syntax error occurs
7) initial sync process is terminated

I am not certain that the order source is critical in replicating this behavior, as a webstore order, or manual order may cause this as well since it would trigger an inventory update. Adding new inventory to the WooCommerce store doesn’t seem to cause this either, but I’ll keep watch. Has anyone else reported this?

Thanks but we already have a copy in place under a subdomain for staging. That would duplicate a lot of work that was already done. Was just hoping to avoid the conflict testing LOL. I’ll reply with further developments – I have a few hunches as to what may be in conflict if there indeed is any.

Ugggh was afraid you’d say that. I’ll try to do that tonight. I installed on the production site initially, so I’ll have to copy the product catalog over to the staging site, install a copy of WC Square, and run plugin/theme conflicts. We’re really not in a position to do such tests on our production site – ’tis the season! ??

Got another JSON error trying to sync. This one was:

SyntaxError: Unexpected token < in JSON at position 0

You wouldn’t happen to have a known list of conflicts would you? I could post list of active plugins and see if there’s a match on something that’s already been reported.

• This reply was modified 5 years, 11 months ago by rayhunt0917.