ravenpolaris

Thank you both so much for your exhaustive replies. I’ve decided to move her existing blog to a new host to stand as a static site and then help her find a platform like WordPress.com or Blogger that is more automated and requires less hands-on help.

Ramona, your reply was not a waste of time — I have to update my own WordPress site (about five years out of date) to a more recent template and your post gave me to the roadmap to doing that in a much easier manner than I thought I was going to have to approach the project! So grateful!

George, thanks for the reminder of how much the posting interface has changed since the old days. That alone was what convinced me to move her to a service like Blogger because those services are meant more for someone of her limited technical skills and should have a more intuitive posting interface.

Thanks again!

Rae

Yes, that’s the plugin she’s using…

I just had a forehead slapping moment — I’m logged in as her admin. She logs in as an editor. So it really could be something as simple as her needing to hit the toggle switch! I’ve sent the info on to her and hopefully, that’ll do the trick. Thanks so much!

With the menu: https://prntscr.com/l8czg2

Without the menu: https://prntscr.com/l8czor

All she cares about really is the dropdown menu with the emoticons (https://prntscr.com/l8czyv).

That’s a great thought, but the box is not checked. ??

I wish I could buy you a beverage of your choice. That solved it. Still a disaster situation, but at least no longer apparently hopeless. Thank you!!!

Thanks for the reply. I figured it out and forgot to mark this as closed. I had to migrate the old gallery folders into the new installation then, which made the old galleries show up in the new installation. The final step was to go to each gallery and rescan its folder for the pictures to show up. The client says her galleries are now mostly working as expected and she’s just got a few quick changes to make that are beyond the scope of the services I provide to her.

Thanks!

Thanks!

That’s correct.

Thanks for the thought. I did all that — turned off plugins and switched themes. Didn’t help.

She’s the only approved and long-term commenter having this issue.

Thank you.

Thank you!

Thanks for confirming that I should just try to remove the localisation stuff. I’ll focus on that. I thought I understood how to do it, but I’m still getting error messages so I’m obviously missing something.

For example, this chunk:

<?php comments_popup_link(__(‘No responses yet’), __(‘One response so far’), __(‘% responses so far’)); ?>

Became:

<?php comments_popup_link (‘No responses yet’, ‘One response so far, ‘% responses so far’); ?>

That did not change anything in the blog itself as far as how it functions, but I’m still getting the error message in the Theme Checker Plugin. So I have to figure out if there’s something else wrong with the code or if there’s another similar chunk of code. I am starting to suspect that her previous blog manager knew even less than I did and just copied and pasted stuff off the web randomly and that’s why there are so many issues.

So thank you also for confirming that I’m a saint for dealing with this mess. It’s been… difficult. She keeps whining that her blog is broken and things don’t work, but she won’t consider a theme change. I found one that was similar in layout and started to make it really close to her current look to keep her branding, but close wasn’t good enough.

I figure that updating the theme, as much as I can, is a good WP education, hence why I’ve decided to go that route even though I seriously considered to no longer support her.

Rae

Thanks, that was helpful. Problem isn’t solved and has opened up a huge can of worms, but at least I know where I’m going with this. Frankly, I don’t care about localisation because this is ancient theme no one should still be using, so I have to figure out to remove the translation functions without breaking other coding, if that’s even possible.

I did try to add the text-domain reference that was missing, thinking that would be the easiest way to go, but I’m still getting the error message in Theme Checker and so there’s something else I’m missing. But at least I have the reference material I need to start on this bit of the project.

Rae