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  • Thread Starter rauchill

    (@rauchill)

    So I have called my host and you where right so thank you very much! It was the host who blocked my e-mails.

    So I had to do a manipulation to make it working again. And I did, but it deleted all my subscribers list. luckily I had exported it one month ago, so I’ve imported it back.
    However, when I use the tool to send a test email, it does work. When a new people subscribes, the plugin is sending a welcome e-mail, but when I post a new article, there is nothing sent, even to the new subscriber. I’ve been looking to the parameters but I really don’t get it.

    WOuld you have an idea about why it sends email to say welcome but not any to notificate a new article?

    Thank you for your time!
    Flo.

    • This reply was modified 6 years ago by rauchill.
    Thread Starter rauchill

    (@rauchill)

    Hello Aditya!

    Thank you very much for your answer!

    Can you let me know if you are sending the emails using the option “send Immediately”, if so, your host might have blocked you from sending the emails as 2000 is generally not the limit for sending emails in a go?

    Well I don’t see any “send Immediately” option.
    I just have the following text “Type an email address here and then click a button below to generate a test email.” And just below the “send” button. So that’s what I did.

    Why my host would have blocked my emails? I don’t really get it. I have used the email list to send two advertising emails, and it’s just after I did this that the newsletter wasn’t working anymore. So you think it would be because of those ads that my host would have blocked my email considering those as “spams” ?

    Would you mind contacting once about checking the email logs if there are any failure logs? Also you can get the email sending limit from your host so as to avoid issues in the future.
    I’m sorry but I don”t understand that. What do you mean by “checking the email logs if there are any failure logs?”
    Good idea for the sending limits I will ask!

    Thank you very much for your reply!

    • This reply was modified 6 years ago by rauchill.
    • This reply was modified 6 years ago by rauchill.
    • This reply was modified 6 years ago by rauchill.
    • This reply was modified 6 years ago by rauchill.
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