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@brad Griffin – you are correct, many times this type of issue is operator error. Similar to when someone doesn’t read a post correctly and attempts to look superior in a thread but only comes off as an arrogant douche.

No one posted a URL for the community, or a WooCommerce Ninja, to diagnose WHY this might be happening. Would anyone care to reply with a rational reason as to why neither of you chose to do even the simplest of requirements to receive support?

…And yet, there’s not a support request in the plugin’s support forum from @ratputin…

You seem to have missed:
…After a 2 day wait with no response to my ticket at Woo Help Desk…

I guess we can find out which it is when we see a reply. Let’s start with the System Status report.

The system status report was submitted to Woo Support as per standard procedure. Part of the 2 day wait I referred to.

I’d be more than happy to help folks.

That was a bit assumptive. I wasn’t asking for help, I was leaving a review. A ONE STAR review because the plugin didn’t work as advertised, but a competing plugin in did flawlessly.

Hannah,
Thank you. I had tried troubleshooting prior to posting. The solution that worked was to use another plugin called “Braintree for WooCommerce” which worked effortlessly out of the box and did not require the additional time of jumping through hoops to get it to work.

FYI – I have been a WooCommerce user for several years. I have many sites running WooCommerce and pay more than a fair amount of money each year for subscription services. There are two alarming trends I have seen develop over the last 6 months. The first is that I am having more issues with Woo Solutions not working than in the past. I use the same basic setup on most sites, and what’s worse is that alternative plugins don’t have any issues…it’s a disconcerting phenomena.

Secondly, support seems to be slipping. Woo Support has always been slow to respond. And first (and sometimes second & third) responses are a complete waste of time as I constantly answer the same questions regarding basic troubleshooting. More often than not, during these interactions I usually stumble upon a solution provided on some obscure forum, hobble together my own fix or pay a third party to sort it. Every now and again I will get a straight forward, helpful answer which I am thankful for. I mention this not as a slight to your personal CS skills, but because people ought to know the level of support offered for Woo premium subscriptions.

That said, WooCommerce does many things well and is really the only game in town for my needs, unfortunately I have no choice but to grin and bear it.

Thank you.

Any ideas as to the scraper/thumbnail issue? What should I be troubleshooting?

Thanks @dwinden.

Any response to this from iThemes? This is concerning…

@wayne Allen

We are experiencing the “imap_open failed: Unable to create selectable TCP socket (1098 >= 1024)” error as well.

We host on WPEngine.
Postie Gmail settings are correct.
Google 2-Step Authentication is off.
Allow less secure apps is enabled.
The password has been verified.

We are interested in funding the long term fix.

TIA
Kevin

Yes,
For some reason the domain_mapping_logins table isn’t clearing out. I thought it may have something to do with ITSECs logging. I was able to eliminate the error by emptying the table, but if there is a correlation, I thought it’d be good to check in here.

Thanks Michael. However, I had to disable the plugin in order to be able to login. I have moved the code to the functions.php file of the child theme and restructured it a bit. The error was caused by the errant “}”.

How strange…I found a solution. The original source code is:

<div><a href="<?php echo esc_url($profile->publicProfileUrl); ?>"><img class="picture alignleft"
		src="<?php echo $profile->pictureUrl; ?>" width="<?php echo $picture_width; ?>"
		alt="<?php echo $profile->firstName; ?> <?php echo $profile->lastName; ?>"></a></div>

I removed the breaks so it looks like this:

<div><a href="<?php echo esc_url($profile->publicProfileUrl); ?>"><img class="picture alignleft" src="<?php echo $profile->pictureUrl; ?>" width="<?php echo $picture_width; ?>" alt="<?php echo $profile->firstName; ?> <?php echo $profile->lastName; ?>"></a></div>

And now the image shows.

Does iThemes Security work on an IIS server which uses web.config as opposed to htaccess?

Thanks Ron.

FYI – The change I posted has been up for 5 hours and so far none of the 50 sites on the Multisite Build have experienced any negative effects.

OK thanks.

Install the plugin “Say What?”

Then go to Tools > Text changes > Add New

Enter this in the fields:

Original String: You may also like…
Text Domain: woocommerce
Text Context: {leave empty}
Replacement String: At same collection

Same problem PLUS not all my properties are showing in the profile dropdown.

This is what shows:

7 admin.php?page=WordfenceBlockedIPs:22 Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi)
2 admin.php?page=WordfenceBlockedIPs:37 Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: only screen and (-webkit-min-device-pixel-ratio: 2), only screen and (min-resolution: 144dpi)

chrome-extension://cfnpidifppmenkapgihekkeednfoenal/aph.js:141 ‘Attr.textContent’ is deprecated. Please use ‘value’ instead.