rasmarcus

Good news! Bad news. And, our sincerest apologies.

First, we have not located the exact cause of the bad news, what appears to be, a random memory leak.

You have our sincere apologies. We realize the trust and faith you have in PRO2PDF as we are humbled by it.

To mitigate the ongoing server stability issue, we doubled the server’s resources and will continue to monitor its performance closely.

Moving the server to a new host is also being considered. However, Nexcess has been highly reliable for all of us for many years, so we will try the resource upgrade, and then we’ll see how to proceed.

Finally, the good news!
#1. We’re committed to maintaining PRO2PDf as long as all the core apps remain compatible.

#2. We have reopened the offer to migrate to E2Pdf. Click here.

This offer was previously unavailable to users who purchased PRO2PDF after December 2018.

All single-site users who purchased an activation key (or purchase one by the end of this week) may migrate to the latest – and greatest ever made – PDF plugin for Formidable Forms and many other data capturing plugins, including WP Page/Post Meta and our latest Woo extension, E2Pdf.

Here’s a demo video of how to migrate your PRO2PDF license key.

PRO2DF field map layout templates may be converted to E2Pdf with our migrate tool. Here’s a video of how to migrate PRO2PDF field map layouts.

Did you know? E2Pdf can;

Span data across pages.
Save merged PDFs to your server.
Send PDFs to Zapier and/or Adobe Sign.
Instantly VIEW merged PDFs in WordPress after Submit.
Add conditional logic and HTML (limited) to the merged PDF.
Auto-create PDF Forms based on existing Formidable Forms.
→ → Auto-generate Formidable Forms ← ← based on an uploaded PDF form.
And, there’s more, too much to list here.

We remain at your service.

We are currently performing an unscheduled emergency upgrade of our server. There will be interruptions in service while upgrading.

We remain at your serivce.

Our server is back up and we are reviewing a move of the server to DigitalOcean.

We remain at your service.

We, and our hosting provider, are constantly monitoring the server. So far the issue has not been easy to find, however, we are reviewing options to move the server to another hosting provider.

The site is back up, and we have not stopped monitoring the issue.

We remain at your service.

Yes, we acknowledge the issue persists today and the service was unavailable for approximately 12 mins.

Our hosting provider and senior developer are working nonstop to find the sudden issue with memory during some processes.

We are constantly monitoring the server and will be implementing corrections as needed to mitigate the downtime.

We apologize for the service interruptions, we are doing everything possible to prevent any further unplanned disruptions.

We remain at your service.

The server is back up, we are waiting on details as to the cause of the outage.

We remain at your serivce.

The server is back up, we are waiting on details as to the cause of the outage.

We remain at your service.

The server is back up, we are waiting on details as to the cause of the outage.

We remain at your serivce.

Unfortunately, the service went down 10 mins after we went offline for the night. Our service provider has now been notified and they are working on the issue. We expect the service to be back up in the next few minutes.

Our apologies, we will be working closely with our provider to determine what needs to be done to avoid any further outages. While this is only the 2nd outage in a year, it is the 2nd outage in as many weeks.

We remain at your service.

Unfortunately, the service went down 10 mins after we went offline for the night. Our service provider has now been notified and they are working on the issue. We expect the service to be back up in the next few minutes.

Our apologies, we will be working closely with our provider to determine what needs to be done to avoid any further outages. While this is only the 2nd outage in a year, it is the 2nd outage in as many weeks.

We remain at your service.

Unfortunately, the service went down 10 mins after we went offline for the night. Our service provider has now been notified and they are working on the issue. We expect the service to be back up in the next few minutes.

Our apologies, we will be working closely with our provider to determine what needs to be done to avoid any further outages.

We remain at your service.

It appears we did experience a server outage, the server is now responding as expected and we are investigating the outage through our hosting provider.

We will update this thread with the cause as soon as possible.

We remain at your service.

There are no known issues.

Did you renew the plugin subscription?

What is the expiration date on the plugin’s EXPORT tab?

What is the purchase
order number?

We remain at your service.

Glad you got it to work.

Depending on the form plugin, you may be able to use conditional logic or page/post scheduling.

We remain at your service.