Anass Rahou

For example, if you are using Cloudflare, you can purge cache from there. If you are using a managed WordPress hosting server, they provide a way that allows you to flush your cache.

It will be a great idea to contact your hosting provider, and ask them to try doing that from their part.

Hi there!

The snippet you included in your question should work. Make sure the child theme when you are copying that code is active.

You can also try instead this code that is more specific.

function ar_disable_wc_auto_translation( $update, $item ) {
    // disable automatic translations for WooCommerce
    if ( 'plugin' === $item->type && 'woocommerce' === $item->slug ) {
        return false;
    }
    return $update;
}
add_filter( 'auto_update_translation', 'ar_disable_wc_auto_translation', 10, 2 );

Please let me know if that solves your problem. ??

Hi Anderson!

Please if you can, provide us with your website link to inspect the problem directly.

Hi there!

First of all, please deactivate ALL your current active plugins, and change your current theme with a default one, like Twentyseventeen, then try to add a new user from your dashboard.

If these actions solve your problem, then it will be probably a plugin that is not compatible with another one, or is not well coded. Activate them one by one to find which one is causing the mistake.

Please let me know if this solve your issue.

Hi there!

If you have disabled ALL your active plugins, and changed your current theme with a default WordPress theme like Twentyseventeen and the problem is not solved, then we encourage you to delete your browser cache, your server cache too if possible, close and reopen your browser, try to add new content and check if the problem is solved or not.

Let me know if the problem persists. ??

Hi Dharmishtha!

If you have deactivated all your current plugins and nothing happened, make sure then that you don’t have edited or deleted any necessary file from your installation WordPress files.

If all is correct. We encourage you to contact your hosting provider to ask them if all the environment is correctly configured.

Hello Matt!

I have tried the code you provided, and it works as expected. Please make sure you already have tags in your website.

Don’t forget to copy the [wpb_popular_tags] shortcode in the place when you want to show the cloud of tags. You can past it on any page in your website or in a text widget from your dashboard in Appearance >> Widgets.

Please try this and let me know if all is fine and working now. ??

It will be a great idea to include your direct website page link where are you viewing that big white space, that will definitely help us to help you. ??

All right @bcworkz

Thank you for the explanation. I will learn deeply about this issue to understand clearly how this things work together.

Regards!