Alexander Ramsey
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayThanks for the help and support!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi @snaacks,
Thanks for the question. If I have all plugins disabled except for Elementor and Stripe Gateway, the issue persists. If I disable Stripe Gateway, the issue goes away and the backend Account page loads properly.
I’ve reached out to Elementor Support and they said this:
“it seems like it is third-party plugin compatibility issue as they said. It is the same answer from us too that we do not have control over third-party plugins, this is something that they have to fix and not elementor.”Not sure what to do form here? Neither you nor Elementor wants to take blame on this issue. Seems I’m stuck!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi @thracefulton,
Yes, the issue only occurs on the Elementor backend. And the issue continues to occur with other plugins deactivated and the standard WP theme.
I’ll share this feedback with Elementor and see what they say as well.
Is there another way to integrate stripe without the WooCommerce plugin? A PHP method or something?
Alexander
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi @daniyalahmedk,
I’d like to reopen this thread.
I’ve contacted Elementor Pro who has tested the issue and the WordPress backend and they are still finding that the issue is within the Stripe Gateway plugin. I am also continuing to get this error message:
In this case, WordPress caught an error with one of your plugins, WooCommerce Stripe Gateway.
WordPress version 6.0
Active theme: Hello Elementor Child (version 1.0.1)
Current plugin: WooCommerce Stripe Gateway (version 6.4.1)
PHP version 7.4.29Error Details
=============
An error of type E_ERROR was caused in line 848 of the file /www/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php. Error message: Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_payment_method() in /www/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php:848
Stack trace:
#0 /www/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php(786): WC_Gateway_Stripe->verify_intent_after_checkout(Object(Automattic\WooCommerce\Admin\Overrides\OrderRefund))
#1 /wordpress/wp-includes/class-wp-hook.php(307): WC_Gateway_Stripe->check_intent_status_on_order_page(2881)
#2 /wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#3 /wordpress/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#4 /www/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/my-account.php(1986): do_action(‘woocommerce_acc…’, 2881)
#5 /www/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/my-account.php(1803): ElementorPro\Modules\Woocommerce\Widgets\My_Account->render_html_editor()
#6 /www/wp-content/plugins/elementor/incl`If I deactivate the Stripe plugin, the error goes away. ITs only with the plugin activated where I get this issue.
Can you please help?
Here is a video showing the issue: https://drive.google.com/file/d/1Qf2sc8uaLrtHRdQypfFQyRkyT6rmcMmp/view?usp=sharing
- This reply was modified 2 years, 9 months ago by Alexander Ramsey.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi @thracefulton,
Will do, thanks for the help!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi @csnlima,
Thanks for the response here. The report I shared was from a staging site. My live site meets the requirements you are sharing here and the still has the same errors:
### WordPress Environment ### WordPress address (URL): https://layerly.io Site address (URL): https://layerly.io WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Flywheel/5.1.0 PHP Version: 7.4.29 PHP Post Max Size: 300 MB PHP Time Limit: 178 PHP Max Input Vars: 10000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 5.7.37-google Max Upload Size: 300 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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custom_css: 1 customize_changeset: 8 elementor_library: 13 mailpoet_page: 1 nav_menu_item: 12 oembed_cache: 1 page: 28 post: 2 product: 4 revision: 41 shop_coupon: 2 shop_order: 5 shop_order_refund: 1 shop_subscription: 5 tablepress_table: 1 wc_membership_plan: 1 wc_user_membership: 4 wp_global_styles: 1 wpforms: 9 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (18) ### Code Snippets: by Code Snippets Pro – 3.1.0 Elementor Pro: by Elementor.com – 3.7.1 Elementor: by Elementor.com – 3.6.5 Rank Math SEO PRO: by Rank Math – 3.0.13 Rank Math SEO: by Rank Math – 1.0.90 MailerLite - WooCommerce integration: by MailerLite – 1.6.6 WooCommerce Stripe Gateway: by WooCommerce – 6.4.1 WooCommerce Memberships: by SkyVerge – 1.23.0 WooCommerce Subscriptions: by WooCommerce – 3.1.6 WooCommerce: by Automattic – 6.5.1 WP Mail SMTP: by WPForms – 3.4.0 WP Rocket: by WP Media – 3.11.3 WPForms Conversational Forms: by WPForms – 1.6.0 WPForms Save and Resume: by WPForms – 1.1.0 WPForms User Registration: by WPForms – 2.0.0 WPForms Zapier: by WPForms – 1.3.0 WPForms: by WPForms – 1.7.4.2 YITH WooCommerce Affiliates: by YITH – 2.2.0 ### Inactive Plugins (0) ### ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php db-error.php: db-error.php ### Settings ### API Enabled: – Force SSL: ? Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: composite (composite) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? ### WC Pages ### Shop base: ? Page not set Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #54 - /account/ Terms and conditions: #562 - /terms-conditions/ ### Theme ### Name: Hello Elementor Child Version: 1.0.1 Author URL: https://elementor.com/ Child Theme: ? Parent Theme Name: Hello Elementor Parent Theme Version: 2.5.0 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: ? ### Templates ### Overrides: hello-theme-child-master/woocommerce/checkout/thankyou.php hello-theme-child-master/woocommerce/order/order-again.php ### Memberships ### Restriction mode:: Redirect to page Public content:: – Excluded from discounts:: – Membership plans:: 1 Registered Member:: Members: 4Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://layerly.io Subscriptions Template Theme Overrides: hello-theme-child-master/woocommerce/myaccount/related-subscriptions.php Subscription Statuses: wc-active: 3 wc-cancelled: 2 WooCommerce Account Connected: ? No Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: United States (US) — Wisconsin ### Subscriptions by Payment Gateway ### Stripe: wc-active: 3 wc-cancelled: 2 ### Payment Gateway Support ### PayPal Standard: subscriptions gateway_scheduled_payments subscription_payment_method_change_customer subscription_cancellation subscription_suspension subscription_reactivation products refunds PayPal Reference Transactions Enabled: ? No Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions ### Action Scheduler ### Complete: 2,451 Oldest: 2022-05-07 13:24:43 -0500 Newest: 2022-06-07 08:32:33 -0500 Failed: 1 Oldest: – Newest: – Pending: 12 Oldest: 2022-06-07 18:11:51 -0500 Newest: 2023-06-04 15:15:48 -0500 ### Status report information ### Generated at: 2022-06-07 08:32:39 -05:00
Logs:
2022-05-11T17:38:32+00:00 CRITICAL Uncaught Error: Call to a member function format() on null in /www/wp-content/plugins/elementor-pro/modules/notes/usage.php:161 Stack trace: #0 /www/wp-content/plugins/elementor-pro/modules/notes/usage.php(43): ElementorPro\Modules\Notes\Usage->get_first_interaction() #1 /www/wp-content/plugins/elementor-pro/modules/notes/usage.php(27): ElementorPro\Modules\Notes\Usage->get_usage_data() #2 /wordpress/wp-includes/class-wp-hook.php(307): ElementorPro\Modules\Notes\Usage->ElementorPro\Modules\Notes\{closure}(Array) #3 /wordpress/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #4 /www/wp-content/plugins/elementor/includes/tracker.php(563): apply_filters('elementor/track...', Array) #5 /www/wp-content/plugins/elementor/includes/tracker.php(141): Elementor\Tracker::get_tracking_data(false) #6 /wordpress/wp-includes/class-wp-hook.php(307): Elementor\Tracker::send_tracking_data() #7 /wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #8 /wordpress/wp-includes/plugin.php( in /www/wp-content/plugins/elementor-pro/modules/notes/usage.php on line 161
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi Igor,
Please see the reports below:
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custom_css: 1 customize_changeset: 8 elementor_library: 13 mailpoet_page: 1 nav_menu_item: 12 oembed_cache: 1 page: 28 post: 3 product: 4 revision: 41 shop_coupon: 2 shop_order: 5 shop_order_refund: 1 shop_subscription: 5 tablepress_table: 1 wc_membership_plan: 1 wc_user_membership: 4 wp_global_styles: 1 wpforms: 9 ### Security ### Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (16) ### Elementor: by Elementor.com – 3.6.5 Rank Math SEO PRO: by Rank Math – 3.0.13 Rank Math SEO: by Rank Math – 1.0.90 MailerLite - WooCommerce integration: by MailerLite – 1.6.6 WooCommerce Stripe Gateway: by WooCommerce – 6.4.1 WooCommerce Memberships: by SkyVerge – 1.23.0 WooCommerce Subscriptions: by WooCommerce – 3.1.6 WooCommerce: by Automattic – 6.5.1 WP Mail SMTP: by WPForms – 3.4.0 WP Rocket: by WP Media – 3.11.3 WPForms Conversational Forms: by WPForms – 1.6.0 WPForms Save and Resume: by WPForms – 1.1.0 WPForms User Registration: by WPForms – 2.0.0 WPForms Zapier: by WPForms – 1.3.0 WPForms: by WPForms – 1.7.4.2 YITH WooCommerce Affiliates: by YITH – 2.2.0 ### Inactive Plugins (2) ### Code Snippets: by Code Snippets Pro – 3.1.0 Elementor Pro: by Elementor.com – 3.7.1 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php db-error.php: db-error.php ### Settings ### API Enabled: – Force SSL: ? Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: composite (composite) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? ### WC Pages ### Shop base: ? Page not set Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #54 - /account/ Terms and conditions: #562 - /terms-conditions/ ### Theme ### Name: Storefront Version: 4.1.0 Author URL: https://woocommerce.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Memberships ### Restriction mode:: Redirect to page Public content:: – Excluded from discounts:: – Membership plans:: 1 Registered Member:: Members: 4Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Staging Subscriptions Live URL: https://layerly.io Subscription Statuses: wc-active: 3 wc-cancelled: 2 WooCommerce Account Connected: ? No Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: United States (US) — Wisconsin ### Subscriptions by Payment Gateway ### Stripe: wc-active: 3 wc-cancelled: 2 ### Payment Gateway Support ### PayPal Standard: subscriptions gateway_scheduled_payments subscription_payment_method_change_customer subscription_cancellation subscription_suspension subscription_reactivation products refunds PayPal Reference Transactions Enabled: ? No Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions ### Action Scheduler ### Complete: 2,450 Oldest: 2022-05-07 13:24:43 -0500 Newest: 2022-06-06 19:50:21 -0500 Pending: 14 Oldest: 2022-06-07 05:04:57 -0500 Newest: 2023-06-04 15:15:48 -0500 Failed: 1 Oldest: – Newest: – ### Status report information ### Generated at: 2022-06-07 06:02:35 -05:00
Logs:
2022-05-11T17:38:32+00:00 CRITICAL Uncaught Error: Call to a member function format() on null in /www/wp-content/plugins/elementor-pro/modules/notes/usage.php:161 Stack trace: #0 /www/wp-content/plugins/elementor-pro/modules/notes/usage.php(43): ElementorPro\Modules\Notes\Usage->get_first_interaction() #1 /www/wp-content/plugins/elementor-pro/modules/notes/usage.php(27): ElementorPro\Modules\Notes\Usage->get_usage_data() #2 /wordpress/wp-includes/class-wp-hook.php(307): ElementorPro\Modules\Notes\Usage->ElementorPro\Modules\Notes\{closure}(Array) #3 /wordpress/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #4 /www/wp-content/plugins/elementor/includes/tracker.php(563): apply_filters('elementor/track...', Array) #5 /www/wp-content/plugins/elementor/includes/tracker.php(141): Elementor\Tracker::get_tracking_data(false) #6 /wordpress/wp-includes/class-wp-hook.php(307): Elementor\Tracker::send_tracking_data() #7 /wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #8 /wordpress/wp-includes/plugin.php( in /www/wp-content/plugins/elementor-pro/modules/notes/usage.php on line 161
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Call to undefined method Stripe GatewayHi Mirko,
Thanks for your response and help here.
This is a plugin conflict. With Storefront activated, the conflict occurs between Elementor Pro and WooCommerce Stripe Gateway. If I disable one or the other plugin, the Elementor builder page loads correctly.
How can I know which plugin is causing the conflict? I’ve already reached out to Elementor Support and they said to come here. I’m not sure how to diagnose this. Is the error related to WooCommerce Stripe Gateway or Elementor Pro?
Thank you,
AlexanderHi Tobia,
Thank you for the super fast reply and help! I tried removing the line breaks and that did indeed fix the issue.
Thank you so much for your work!
Alexander- This reply was modified 4 years, 9 months ago by Alexander Ramsey.
Forum: Plugins
In reply to: [Contact Form 7] Field is Required When Filled InI ended up switching to WPForms and using SMTP Mail plugin to get my forms to work properly.
Forum: Plugins
In reply to: [Contact Form 7] Field is Required When Filled InI tried that and I am still having the same issue. Even though the email field is filled in, the form will not submit and says that “The field is required.” Any other thought as to why this may be happening?
Forum: Plugins
In reply to: [Contact Form 7] Field is Required When Filled InI will try that and get back to you. Thank you very much for your help!
Forum: Plugins
In reply to: [Contact Form 7] Field is Required When Filled InI am using the Kalium theme from theme forest and the list of plugins currently activated are:
Advanced Custom Fields: Flexible Content Field by Elliot Condon – 2.1.0
Advanced Custom Fields: Gallery Field by Elliot Condon – 2.1.0
Advanced Custom Fields: Repeater Field by Elliot Condon – 2.1.0
Advanced Custom Fields PRO by Elliot Condon – 5.7.7
Advanced Custom Fields by Elliot Condon – 5.7.7
Akismet Anti-Spam by Automattic – 4.1
Boxzilla by ibericode – 3.2.7
Contact Form 7 by Takayuki Miyoshi – 5.0.5
Custom Post Type UI by WebDevStudios – 1.6.0
Jetpack by WordPress.com by Automattic – 6.7
WPBakery Page Builder by Michael M – WPBakery.com – 5.5.5
Portfolio Post Type by Devin Price – 0.9.3
Slider Revolution by ThemePunch – 5.4.8
UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson – 1.15.5
USP Pro by Jeff Starr – 3.0
WP All Import Pro by Soflyy – 4.5.5
WP All Import – ACF Add-On by Soflyy – 3.1.9Forum: Plugins
In reply to: [Seriously Simple Podcasting] Invalid XML Error on Line 2Hi tjsherrill,
Unfortunately, I was not able to figure out the error. I ended up not using the plugin.
Alexander
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Invalid XML Error on Line 2Thank you for your reply. I will look into this.