ramked

sigh.. I’m getting tired of this, enjoy the money you took from me, and good luck with your future businesses

I’m sorry you treating my opinion like “BS”, and truly hope other customers won’t get the same attitude.

On 25-SEP, this is what you wrote, word by word :
“We are pretty clear in our refund policy that we do not typically offer refunds for downloadable products, especially after you’ve already downloaded it. I don’t want to turn this into a dispute / chargeback, though, so if that’s truly your stance on this then I will take care of it for you”

Where / when exactly you wrote you would honor the refund only incase the plugin isn’t working properly? Please show me.

• This reply was modified 6 years, 4 months ago by ramked.

I’m sorry to learn you categorise refund requests as “fishy” transactions until proven otherwise. Highly unprofessional, but lets put it aside.

Andrew – You’re simply lying by describing how things went, after a very long conversation we had, you told me you’re willing to give me a refund, I told you “please do”, then you replied “but why you can’t you use my plug”, that is the moment where I had enough and asked the help of PayPal.

And what is the difference, whether I asked the refund directly from you, or from PayPal ? Are you punishing me asking the help of PayPal ?? ? You said you’re willing to refund, stand by your word.