ralphsnider

Hi Roxy,

Thanks again for your assistance.

Yes it is what I see when clicking to edit the shop page.

Thanks for the links.

I think this is now resolved.

Many thanks.

Struggling to find a good video or website where I can learn the block editor.

After doing some sleuthing it appears to me that the ‘problem’ is a change from the classic to the block editor.

Thanks for your response.

The issue is still present. I have not turned off debug.

Here is the screenshot when I click on Edit of the shop page:

https://snipboard.io/ABiZTH.jpg

Thanks for your assistance.

This is the screen I get when I click on edit for the shop page.

My site is not displaying errors so I haven’t switched off debug.

Thanks for your assistance.

Thanks Pepe for your assistance.

I installed and activated Storefront and set all plugins except WooCommerce 7.9.0 to inactive, but still cannot edit the shop page.

Still seeking assistance on this problem, thanks.

Thanks Roxy S for your reply.

I updated the WooCommerce database but this did not solve the problem.

Update

I changed the theme to Twenty Nineteen but problem still occurred.

Thanks Roxy S.

As per How to test for plugin and theme conflicts:

I’ve updated all plugins and themes.

I don’t know how to switch to a default WordPress theme, such as Twenty Nineteen to see if the issue persists.

The theme I’m using is Tesseract.

I’ve temporarily deactivated all plugins except WooCommerce and the WooCommerce extensions.

The conflict still exists.

Below is the system status report:

WordPress Environment

WordPress address (URL): https://careergenie.net.au
Site address (URL): https://careergenie.net.au
WC Version: 7.8.2
REST API Version: ? 7.8.2
WC Blocks Version: ? 10.2.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.20
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.6.14-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 3.8.2
WC Database Prefix: wp_
Total Database Size: 12.24MB
Database Data Size: 11.07MB
Database Index Size: 1.17MB
wp_woocommerce_sessions: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ab_appointments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ab_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_coupon_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ab_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_customer_appointments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ab_holidays: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ab_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_schedule_item_breaks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ab_sent_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ab_series: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_services: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ab_staff: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ab_staff_schedule_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ab_staff_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_ap_appointments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ap_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ap_services: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ap_service_category: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_booking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bookingdates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_cpabc_appointments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cpabc_appointments_discount_codes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cpabc_appointment_calendars: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cpabc_appointment_calendars_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_url_file: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 4.34MB + Index: 0.19MB + Engine InnoDB
wp_postmeta: Data: 3.50MB + Index: 0.16MB + Engine InnoDB
wp_posts: Data: 2.52MB + Index: 0.09MB + Engine InnoDB
wp_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

Post Type Counts

attachment: 65
ig_campaign: 2
ig_message: 5
nav_menu_item: 18
page: 16
post: 1
product: 4
rainmaker_form: 1
rainmaker_lead: 35
revision: 344
shop_coupon: 2
shop_order: 20
tt_font_control: 17
wp_global_styles: 1
wpcf7_contact_form: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (8)

Helios Solutions WooCommerce Hide Price and Add to Cart button: by heliossolutions – 2.0.4
NS Remove Related Products for WooCommerce: by NsThemes – 2.3.10
WooCommerce Colors: by WooThemes – 1.0.7
WooCommerce Payments: by Automattic – 6.1.1
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.7
Remove SKU From Product detail page: by Prem Tiwari – 1.3.3
WooCommerce: by Automattic – 7.8.2
StoreCustomizer: by Kaira – 2.5.2

Inactive Plugins (20)

Appointment Calendar: by Scientech It Solution – 2.9.6
Australia Post WooCommerce Extension: by WPRuby – 1.10.1
BackUpWordPress: by XIBO Ltd – 3.13
Black Studio TinyMCE Widget: by Black Studio – 2.7.2
Booking Calendar: by wpdevelop
oplugins – 9.7.2

Booster for WooCommerce: by Pluggabl LLC – 6.0.6
Code Snippets: by Code Snippets Pro – 3.4.2
Contact Form 7: by Takayuki Miyoshi – 5.7.7
Easy Google Fonts: by Titanium Themes – 2.0.4
Google Analytics for WordPress: by praveenchauhan1984 – 1.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.17
Icegram Collect - Easy Form, Lead Collection and Subscription plugin: by icegram – 1.3.11
Icegram Engage - Popups, Optins, CTAs & lot more…: by icegram – 3.1.15
Lightbox Plus Colorbox: by Dan Zappone – 2.7.2
LiteSpeed Cache: by LiteSpeed Technologies – 5.5
Page Builder by SiteOrigin: by SiteOrigin – 2.25.0
SiteOrigin Widgets Bundle: by SiteOrigin – 1.52.0
Spacer: by Justin Saad – 3.0.7
Title Remover: by WPGurus – 1.2.1
WC Disable Zoom / Lightbox features: by Rynaldo Stoltz – 1.1

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Settings

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #427 - /shop/
Cart: #428 - /cart/
Checkout: #429 - /checkout/
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: ? Page not set

Theme

Name: Tesseract
Version: 1.0
Author URL: https://tyler.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Not declared

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-07-18 10:32:14 +00:00
Options: ?
Notes: 167
Onboarding: completed

WooCommerce Payments

Version: 6.1.1
Connected to WPCOM: Yes
Blog ID: 212673474
Account ID: acct_1M6tviCAdLvEg24p

Action Scheduler

Complete: 42
Oldest: 2023-06-16 15:59:22 +0000
Newest: 2023-07-17 11:24:14 +0000

Pending: 1
Oldest: 2023-07-17 21:34:32 +0000
Newest: 2023-07-17 21:34:32 +0000

Status report information

Generated at: 2023-07-17 11:28:35 +00:00
`

I cannot see anything when I go to WooCommerce?→?Status?→?Logs.

Thank you for your assistance.

Ralph

thank you

I’m with Net Virtue (used to be with GoDaddy).
I’m getting the same problem.
Didn’t change anything and was working fine until now.
https://www.careergenie.net.au
Fatal error: Uncaught exception ‘Google_IOException’ with message ‘HTTP Error: (0) error setting certificate verify locations: CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none’ in /home/careerge/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/io/Google_CurlIO.php:123 Stack trace: #0 /home/careerge/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php(270): Google_CurlIO->makeRequest(Object(Google_HttpRequest)) #1 /home/careerge/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php(248): Google_OAuth2->refreshTokenRequest(Array) #2 /home/careerge/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php(225): Google_OAuth2->refreshToken(‘1/Gmln_WrrHRDof…’) #3 /home/careerge/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/service/Google_ServiceResource.php(167): Google_OAuth2->sign(Object(Google_HttpRequest)) #4 /home/career in /home/careerge/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/io/Google_CurlIO.php on line 123

sorry mean SEO title

I’m getting the same problem. I’m using Go daddy as host and have received email stating that wordpress has been successfully installed.
Upon clicking the admin link to my website the page never loads and I get a time out message.
I’ve tried clearing the browser cache.
I don’t think the link (above) of common time out errors applies as I have not started building my website.
Any suggestions much appreciated.
Thanks,