rajuru

Hello @morleyt
Thanks for providing more information. There is an ticket created to address this one. Please follow https://github.com/SparkPost/wordpress-sparkpost/issues/11 for updates.

@gabeyoder
Thanks again. It makes sense. I’ve opened a new issue. Please follow that for further updates. https://github.com/SparkPost/wordpress-sparkpost/issues/14

Hello @soldier99
Sorry that you’re getting trouble installing the plugin.

Can you please let me know which PHP and WordPress versions are you using?

Thanks

@codelayer and @gabeyoder
Thanks for feedback :).

I’m sorry, I don’t think I understand the problem completely. Can you please give me some examples of

– What is your settings (in plugin)
– How the email is generating (is it wordpress’s core email or generated by plugins like contact form 7)?
– What’s the input/expected value for from/replyTo and what’s currently showing.

Thanks

@gabeyoder
Thanks for your feedback.

As of v2.0.0, we’re not setting reply-to headers because other plugins may set it.
So, in your case,
– are you explicitly setting Reply-To header but then is that being stripped off by the plugin?
– which sending method you are using (http or smtp)?

Thanks

Hello @morleyt

For #1, Just a while ago, I’ve verified that there is some issue with content type (specially html). I’ve created an issue in our issue tracker. Please follow that issue for the updates as we’ll keep posted there.

For #2, the plugin does not do anything with tracking image. It depends on your settings in your SparkPost account. However, SparkPost takes sometime to synchronize your tracking settings. So if you tried immediate after flipping tracking settings, I’ll suggest to try it again. If it’s still an issue, please feel free to create in issue in our issue tracker.

Thanks

Thanks @dk for the additional info. Test email explicitly use content type filter. So it’ll always be in HTML. However, we didn’t force content type for normal uses. I’ll look into this and will set correct content type.

Hello @dk,
Thanks for posting it. I’m one of the developers of the plugin. I could reproduce this issue at my end. I’ve created an issue in our plugin repo which you are welcome to track. I’ll keep that updated. Hopefully, we’ll issue a fix next week. Meanwhile, please keep using SMTP if ports (587/2525) is open in your server. Apologies for inconvenience and thanks for reporting it.

Thanks @gabeyder
Please mark it as resolved if you like. Also please feel free to post here or in our github repo if you’ve further issues.

If 2525 adds Reply-To that’s a bug because as of latest version we’re not setting it.

Hello
Thanks to everyone for patience :). Just wanted to follow up that a new version of this plugin is just released which allows sending over HTTP API. Please give it a try and let us know your suggestions/feedback.

Thanks

Hello
I just wanted to follow up that a version of the plugin is released that no longer makes it mandatory to enter from name/email; these are now optional field and will sender name/value only if value is provided.

Please try that version if let us know if it works of you. Any other suggestions/feedback is welcome.

Hello Victor
I’m one of the maintainer of the SparkPost WordPress plugin. I’m sorry to hear you’re facing some trouble. However, the good news is that we’re actively working on a version that sends email over our HTTP APIs. You can follow our github issue regarding this.

https://github.com/SparkPost/wordpress-sparkpost/issues/4

Thanks

I’m sorry to say I’m running out of ideas. Last thing I would like to know if the user you’ve tested the nc command same as the user that is running your php process.

Also please feel free to contact to our support channels. You can directly email to [email protected] and/or join our slack channel (https://slack.sparkpost.com/). That way we’ll be able to help you further.

Thanks

Hi @gabeyoder
Sorry to hear that it still not resolved. Mind sharing what error you get with nc (not sure if you need to install it, it’s available in my system) and how you allowed the port?