rajuru

No

Thanks @perthmetro for clarification. But that’s beyond scope of this plugin. And if somehow this plugin is disabled, there is no way this plugin can send you email as the codes will never be run.

Thanks

• This reply was modified 8 years, 2 months ago by rajuru.

How are you invoking the emails (i mean call wp_mail function)? If you’re calling it once for reach recipient, it may take a long time. Also there might be other delays in your code that generates those emails. Also if you’re using SMTP, try changing it to HTTP mailer from plugin settings. It should be faster than SMTP.

Also, you can try using different mailer. Like if you’ve using SMTP in the plugin, try using HTTP one.

@robmin
I’m sorry that I’m replying that late. I’m not sure why I haven’t received any notification (looks like rss feed to slack post is broken).

As you said it works with Outlook, we’re not sure what’s going wrong and how can we test it. However, if you come to our Community Slack during normal US business hours, we’ll try to help you there. It’ll be easier that way.

I’m not sure if I understand what you’re trying to mean! Can you explain a bit more please?

As I haven’t heard any more complains, I assume this issue is resolved :). So, I’m closing this thread.

@fssbob
Thanks for your reply. TBH, I’m not sure how to address your concern. If I speak as a regular user of this plugin, even if the SparkPost doesn’t actively maintains it, it can’t be abandoned. The plugin is open source, out there for everyone’s use & contribution. If I use some piece of software which is no longer maintained by original maintainers and open source; I have nothing to worry as I’ll fork it and make necessary adjustments if I can’t find effective alternatives; isn’t it one of the advantages of being open source & flexible licensing?

Now as SparkPost, we are surely hoping maintain it for a foreseeable future and as long as it is valuable to user users.

Thanks

@rr44 I’m closing this issue as I didn’t hear back for couples of weeks. Feel free to re-open if issue persists or you’ve more info. thanks

Hello @fssbob
I’m one of the developers of the plugin.

SparkPost’s plugin is a community project and greatly contributed by its users along with the internal developers. The project is open source, released under GPL2 and also hosted on github.com/SparkPost/wordpress-sparkpost.

Historically, we have been addressing critical problems pretty quickly. Though we are here to deliver awesome customer experience, it’s difficult to give a commitment around time.

Again, as a community project, we’re looking for help from our users and developers like you. So if there is an issue or scope of improvements, feel free to submit a Pull Request.

• This reply was modified 8 years, 2 months ago by rajuru.
• This reply was modified 8 years, 2 months ago by rajuru.

As I didn’t hear back, I assume the issue is resolved. Please re-open or post it in https://github.com/SparkPost/wordpress-sparkpost/issues if it persists.

@oldno7jack
If I understood correctly, we’ve fixed this already in our code but haven’t make a release yet. Please see this PR https://github.com/SparkPost/wordpress-sparkpost/pull/80

Also, if you share how you’ve configured CF7, I can test at my end with latest changes and make sure it works as expected.

Can you please explain it little more? Like what kind of emails, who (plugin or wordpress core) is generating the email, how other recipients (to, cc, bcc) are set?

Thanks

To get rid of via, you need to setup a bounce domain in your account. Please follow this link to learn how to do this.

https://support.sparkpost.com/customer/en/portal/articles/2371794-creating-a-custom-bounce-domain?b_id=7411

@rr44 an email log for sparkpost plugin is in todo list.

step 1: does email go through if you disable sparkpost plugin?

step 2: can you generate the email using CF7 and then look into message events (Reports -> Message Events) to see if the email is accepted in sparkpost.

if you don’t the any email there, then try adding a function to wpsp_after_send action hook. the callback function will be passed a result object that contains the raw response from sparkpost api. inspect what it contains. it is hopeful to have enough information to diagnose the problem further.

thanks