rajatt777

Hi @digitallycharged ,

Thanks for reaching out.

As we are unable to replicate your issue on our end.
Can you please raise a ticket with us here – https://club.wpeka.com/my-account/orders/
So, we can better assist you and resolve the issue.

Hey @shickey00 ,

Thank you for reaching out to us. We acknowledge that you have raised a ticket with our support team, and we have responded to it. To ensure effective communication and resolution of your issue, we kindly request that you continue the discussion in the support ticket. Our dedicated support team is committed to addressing your concerns and providing the necessary assistance. Thank you for your understanding, and we look forward to working with you to resolve the matter.

Best Regards

Hi @oaz

Sorry for the inconvenience caused.

As we are unable to replicate your issue on our end.
Can you please raise a ticket at [email protected] and attach your screenshots so we can better assist you on the issue.

Best Regards

• This reply was modified 1 year, 9 months ago by rajatt777.

Hi @rlagana ,

To troubleshoot the issue you’re experiencing, we recommend deactivating the plugins on your website one by one and checking if the problem is resolved. This will help identify if any specific plugin is causing the error.

Best Regards

• This reply was modified 1 year, 9 months ago by rajatt777.

Hi @rlagana,

Could you please provide us with the steps to replicate the issue ?
We will analyze the issue and will come up with the best possible solution.

Best Regards

Hi there,

As we found out that the JS files are not loading on the Gunterberg and I have already sent you the screenshot in the ticket raised by you.
Further, we can discuss the issue on the same ticket.

Best Regards.

• This reply was modified 1 year, 10 months ago by rajatt777.