rajatt777

Hi @elweb,

Thanks for reaching out.

The consent insghts shows the pie chart based on the logged data.
The settings for enabling consent log can be found under the configuration section of the cookie settings.
As the cookie insights is a pro feature to address the issue on priority we request you to please raise a support ticket with us by sending an email to [email protected]

Best Regards

Hi @pcde ,
We are sorry for the inconvenience caused.
We checked it now and the form submission is facing some technical issues due to which we didn’t receive the submitted query on our tickets dashboard.
Can you please email us your query at [email protected]
Best Regards

Hi @yogaacton ,
Thanks for reaching out.
As we checked you have a sidebar on your site. To remove the sidebar please navigate to Customizer > Layout > Sidebar and select “No Sidebar” on pages you do not wish to display a sidebar.

Here is a snapshot for reference – 

Hi @mdtara ,
Happy to know that your issue has been resolved.
Best Regards

Hi @mdtara ,
Thanks for reaching out.
can you please check the debug log if you see any errors in particular?
Also here is a doc link for reference for importing the template – https://docs.cyberchimps.com/responsive/responsive-sites
If your issue still persists please raise a ticket with us by sending an email to [email protected] we will be happy to assist you.
Best Regards,
Rajat

Hi @wanglushou9 ,

We are really sorry for the inconvenience caused.
The plugin is supported in all major editors ( gutenberg and elementor ).
If you are facing difficulties in displaying the ads using the plugin and need priority assistance please reach out to us at [email protected]

Best Regards

Hi @sarana01,
Apologies for the inconvenience.
As you have already raised a support ticket on Freshdesk. All the chats will continue on Freshdesk.
Best Regards

Hi @wanglushou9 ,

Thanks for reaching out.
To add the ads to your page/post please follow the docs.
Here is a link to the documentation – https://docs.wpeka.com/wp-adcenter/placing-ads/placing-ad-using-consolidated-block-elementor-widget
Please let us know if you are now able to add the ads.
Best Regards

Hi @ibiza69 ,
Sorry for the inconvenience caused.
We have released a new version (2.2.9) to address the issue.
Please update the plugin.
Feel free to reach out in case of any further queries.

Best Regards

Hi @pierreb ,
Sorry for the inconvenience caused.
We have released a new version (2.2.9) to address the issue.
Please update the plugin.
Feel free to reach out in case of any further queries.

Best Regards

Hi @japenz ,
Thanks for bringing this to our attention.
We currently don’t have a option to set primary category in our theme.
We will take this in consideration in our future product roadmap.

Hi @japenz ,
We are unable to understand can you please elaborate.

Hi @luiswellogi ,
Thanks for reaching out.
As we checked you have a ticket already open with us.
We will be closing this forum from here.

Hi @japenz ,
Thanks for reaching out.
We don’t recommend using other plugin because it may cause a conflict.
We have settings for breadcrumbs in Customize please check it if you find it useful.

Hi @kali23 ,
Thanks for reaching out.
To translate using Loco you have to add a translation API key.
Please look into the settings of Loco either you can setup a translation API or manually add the translations.
More information can be found on the docs of Loco – https://localise.biz/wordpress/plugin/beginners
Feel free to reach out in case of any further queries.