railmedia

Hi @simonperdu,

Thanks for bringing this issue up. We’re working on a fix and we’ll release it in version 1.2.3. Please stay tuned.

As for the mandatory tip field, this is planned for the future, but it is uncertain of when it will be released. We’ll write it down in the changelog.

Best regards,
Adrian

Dear @makyn,

I’m sorry to hear you are facing all these issues in your WCFM installation. Unfortunately, the Order Tip for WooCommerce plugin, in its current state, does not support WCFM.

We are currently working on a Pro version of the plugin and have added the WCFM integration as a feature request.

I will update this thread as soon as I have any relevant news on the topic – it will probably be during the fall of 2022.

Best regards,
Adrian

Hi there @fbenver,

I’m sorry to hear about the problem you’re facing. This is not a known error. I’ll try to push another update with a fix. I’ll update this ticket as soon as I’m done.

Best,
Adrian

Hi @missyjaeger,

You will need to configure the plugin first.

Please navigate to WooCommerce -> Settings -> Order Tip and set your preferences. After saving them, the tip form should appear.

Direct link: <Your Domain>/wp-admin/admin.php?page=wc-settings&tab=order_tip

The demo site now displays the tip form on the cart and the checkout pages.

Best,
Adrian

Hi @htsea2022,

Please also update to 1.2.2.

The issues you describe may have a lot of sources and they may be triggered by a variety of things. I noticed the more extensions a site uses, the more issues it may experience. Caching/using a CDN may also have an impact, although these are things that as you said, are difficult to reproduce. As you can imagine, developing this plugin I used the Storefront theme and there are no issues while using it.

Please feel free to share a link to your site and I’ll take a quick look, but please update the plugin to v1.2.2 first.

Best,
Adrian

Hi,

I added this small change in v 1.2.2.

Please update when possible.

Best regards

Hi there @sercai,

In v 1.2.2 I introduced the following filter:

wc_order_tip_display_form

It takes in 1 parameter either 1/0 or true/false. Setting it to false would prevent the order tip form to be displayed. You’d have to perform the proper checks on your end to see if your cart contains any virtual products in which case, you can set this value to false.

Example:

add_filter( 'wc_order_tip_display_form', 'my_virtual_products_check', 10, 1 );
function wc_order_tip_display_form( $display ) {
  //Add logic here to check if your cart contains any virtual products
  return $display;
}

Best,
Adrian

Hi guys,

@vijayhardaha thanks a lot for spotting this. It has definitely slipped on my end. I’ll push another update in the following days and I’ll include the type attribute on the <button> tags.

Best,
Adrian

Thanks, @beccanoire – I don’t see the Order Tip on the checkout page. Am I missing anything?

Hi @htsea2022,

Please update to v1.2.1 – it will fix this issue.

Best,
Adrian

Hi @sacredsamf,

The issue should be fixed in the last version.

Please update when possible.

Best,
Adrian

Hi @defatihkilic,

We are planning to add this as a feature to the Pro version of the plugin. We expect its release in the second half of 2022.

Best,
Adrian

Hi there @4nderi,

Yes, I see the issue on your website.

Please try to fix it by Is taxable option to No in the backend.

Also, please update to the latest version when possible.

Best,
Adrian

Hi there @johnosmond,

Many thanks for your messages.

I confirm the issues on your website. However, this is something that doesn’t happen on most WP/WooCommerce shops. I reckon the functionality you’re using on the checkout page conflicts on a certain level with the Order Tip plugin.

I am not sure how you tested, but the same functionality applies to both the cart and the checkout pages in the sense that the order totals gets triggered when adding a tip.

This can be changed by turning the Refresh the order totals on the Cart page and Refresh the order totals on the Checkout page options to “No”. These two options have been introduced in version 1.2.0. Please be advised that if you do set these two options to “No”, then the user will not see the tip instantly. Instead they will see it either after the order is placed or when they land on the checkout page (after presumably having added the tip on the cart page).

If the functionality on your website is custom made, please take a look at the JavaScript buttons events and make sure your code doesn’t impact the <button> tags that are added by the Order Tip for WooCommerce plugin. Please filter out the .woo_order_tip class which belongs to the Order Tip plugin. The default behaviour of these buttons in the Order Tip plugin is to prevent submitting any forms (cart or checkout) when clicking the <button> tags, but this behaviour can possibly be overwritten by other JS scripts. I will think about changing the <button> labels to a different tag. However, until then, please update to version 1.2.0 of the plugin ASAP and we’ll take a further look from there.

Best,
Adrian

Hi there @beccanoire,

Thank you for opening your thread.

It sounds like you are using a few custom/third party integrations on your website.

Could you please share a URL to your website so I can investigate further?

Best,
Adrian