ragondin

Thank you again for the support, I learnt a lot of new things while trying to solve that problem.

I’m mark the post as resolved.

Rgdn

Hi again! I should get some sleep soon.

But good news! The problem is solved.

I did a bit of digging and thanks to my very limited japanese skill and the magic of google translate, I stumbled across this article in the support section of my host provider:

https://lolipop.jp/support/faq/cgi/000681/

So basically it asked me to disable WAF when editing. I did that, waited 2 minutes and low and behold I was finally able to force the page update through!

I will still get in touch with the provider to see if I can in the future update the page without having to temporarily disable WAF.

Rgdn

Okay thank you for you replies! It’s great to see a community that helps newbies like me.

About the backup, what would be the best way to backup my website? I have backups through Updraft, but would it be safer to do a ‘manual backup’?

To answer your last post Annie, I tried in both the French and English translations, and the error appeared for both.

Rgdn

Okay so the php version is on 5.2 (CGI version). Should I change to 7.1? And would that imply major changes of any sort?

And I do not really have the means to change to another host right now, I’m not actually the owner of the site. I’ll definitively have a chat with the owner though, maybe considering a host based in europe ;D.

Rgdn

Hi,

I wish this issue was only happening on the about page, I tried editing other pages and the issue remains. I created a new page but that did not change anything either.

I’m not sure my host gives me acces to phpMyadmin. I do have a page about php, where it lets me change the php version and some of its functionalities. Would there be anything there for my problem?

Rgdn

Thank you for your replies!

– So Elementor and WordPress are updated.

– I desactivated all plugins, then reactivated just elementor but the issue remained. Does deleting a plugin in the wordpress menu permanently remove it from the wp-content file? Could the remains of a plugin be responsible for the conflict?

– I downloaded WP fastest cache and purged the cache, no difference.

– I use the Astra theme, I switched to twenty fiftheen but without any success.

– Finally, I went in my config.php and since the server host is a japanese service, the file had a lot of japanese in it. There was no instance of WP-DEBUG so i created one as follows: define( ‘WP_DEBUG’, true );

as the end of the file, I have no idea if I did it right or if it changed anything.

– As for Polylang, whether I edit on a french or english translation page, the issue remains the same. The french equivalent to “and” and “or” do not have any issue.

I really do not know what to do.

Would it be useful to just restart everything, and uninstall wordpress? In such a case, would I be able to put back my edited pages back as it currently is?

Many thanks,

Rgdn

Thanks Annie for your reply,

I have no security plugin installed.

These are the currently active plugins:

– Addons for Elementor
– Custom Fonts
– Elementor
– Elementor Addon Elements
– Header Footer Elementor
– NavMenu Addon For Elementor
– Polylang
– Snazzy Maps
– UpdraftPlus – Backup/Restore

Would there be any reason as to why “and” and “or” specifically cause issues, and not another word?

And, again, it’s only an issue in an elementor text edit box (or elementor header edit box), the wordpress text edit box does not cause the issue.

Conerning the WPbeginner article, I did get a new .htaccess file. My issue only arises when trying to update an edited page, not when accessing a webpage. I also checked that my file permissions are as indicated in the article.

Any other suggestions?

Many thanks,

Rgdn