Rafiz Sejim

Hello Jaros,

Thank you for your review.

The motive of every page is to enhance the functionalities of a Directory site. Also, having all the functionalities on pages allows you to personalize them to a great extent. If you go through the support thread you will notice users are asking for more pages. Maximum of users are looking for more ways to customize the page which we are trying to comply with and others who are not wanting pages are leaving reviews that actually put a dent to our motivation.

Besides, it is possible to show a full address using the map. Here is a screenshot. Also, if you don’t like the default map, Directorist offers you to also use “Google Map”. There are alternative features but leaving such reviews without reaching out to us is very disheartening.

If you are having issues or you need any sort of assistance please reach out to us before writing a review. Contact our support-forum. Our dedicated support team is waiting to serve.

Thank you very much for the guidelines. We always try not to ask for the admin details and try to resolve issues without accessing their site. The primary reason for routing users to our site is to provide faster support.

Nonetheless, I will go through the guidelines and make sure to abide by all the rules and regulations. I assure you, we will start the practice that you suggested.

Regards,

We are using the support ticket system to resolve issues. If we are unable to find issues locally then we ask for admin access to their site and we never ask for the host access.

We are having difficulties with our database server and the error message that Christine shared is the error on our website, which is inaccessible at the moment(if you visit our site at the moment you can see a similar message).

On the contrary, we have received a similar ticket “Duplicate Canonical” issue so I thought it was Christine, which is my mistake. We are working on the Canonical issue and will be fixed in the next update.

Is there anything else you would like to know?

Regards,

Hello Christine,

Thank you for reaching us out.

We have received your ticket and we will continue the conversation on the ticket.

Regards,

Hello,

I can’t access the member benefits page, therefore, I am not sure what that page is all about. Is it the pricing plan page? We can only help you with pages related to Directorist. Please let me know what that page is all about, I will request the devs to consider it for the next updates.

Please note, we are unable to help if that page is not related to Directorist.

Regards,

Hello Jane,

Would you mind elaborating a little more? Which page are you willing to restrict for the members only and what are the conditions? As of now, you can use the following shortcode to restrict the “All listings” page for logged in users only.

[directorist_all_listing logged_in_user_only="yes"]

Regards,

Hello David,

Thank you for reaching us out. Please go through the reply below.

Regards,

• This reply was modified 4 years, 6 months ago by Rafiz Sejim.

Hello,

We have rolled out an update, please update it to the latest version. The issue has been resolved.

Regards,

Hello,

We have a dedicated support team now to provide full support for our plugin.

You are most welcome and do let us know if we can be of any help.

Regards,

Greetings,

Thank you for bringing this to our attention.

We are sorry for the trouble that we may have caused. We are working on the issue and hopefully, it will be fixed in the next update which will roll out very soon.

Regards,

Hello @pabloe,

I am sorry to inform you that, wePOS is not compatible with WCFM multi-vendor for now.

Thanks.

Hello,

In order to show a single Name field instead of first and last name you can use Text field from the Form Editor>Add Fields>Custom Fields and edit accordingly.

If you are unable to attain your requirements contact us through our site here for further assistance.

Thanks.

• This reply was modified 5 years, 2 months ago by Rafiz Sejim.