Rafin

Hi @rprentice84,

That sounds great. I am marking this thread as resolved then.

Thank you for your patience.

Hi @zakkleifeste3 @debbg @dangerdanj @rprentice84,

We have just released a new version of Essential Addons for Elementor. Can you please update to the latest version and let us know whether your issue is fixed or not?

Thank you!

Hi @dangerdanj @rprentice84,

We are sorry about the inconvenience caused. Can you please tell us the theme that you are using?

Besides, have you tried regenerating assets from Elementor -> Tools and Essential Addons -> Tools from your WordPress Dashboard?

You can also share your system info from Elementor as well.

Thank you!

Hi @graphicsbyte,

Sorry to hear about the inconvenience caused. However, we have actually checked it with WordPress 6.0.1 and Simple 301 Redirects is working as expected. So, I don’t think it’s a WordPress version issue.

Can you please check for plugin conflicts by deactivating all the plugins except for Simple 301 Redirects and check back?

Let me know how it goes, Thank you!

Hi @morideen,

Sorry to hear about the inconvenience caused. Can you please make sure that you have the latest version of Essential Addons 5.1.8 on your site?

If it’s so, can you please try regenerating assets from both Elementor -> Tools and Essential Addons -> Tools from your WordPress Dashboard.

Besides, if you are using any other caching tool, please try clearing cache from them as well.

If it doesn’t work, please check for plugin conflicts & try back. Make sure all the plugins are up-to-date as well.

Let me know how it goes, Thank you!

Hi @tiptop3d,

EA Advanced Menu is a PRO feature of Essential Addons. As per the www.remarpro.com guideline, we are not allowed to discuss or provide support for the commercial products.

So, I would suggest you to contact our support here

Thank you!

@thedesigngoddess,

Hi, there. This usually happens if you have a low PHP Memory Limit. Have you checked your memory limit from Elementor -> System Info? Can you please tell us what’s your PHP Memory Limit.

Besides, you could enable the Debug log and let us know the error you have faced as well. Check out this doc if you want to enable debug log.

We have over 1 Million+ Active users so if it was a common issue, people wouldn’t have definitely used it for sure. So, I think there’s an issue with memory or something else which caused the issue you have faced.

Let me know how it goes, Thank you.

Hi @faou,

We have fixed the case sensitive issue that you have mentioned with today’s update. Can you please have a look?

Thank you!

Hi @languaage,

I hope you are doing well. Sorry to hear about the inconvenience caused.

However, I am seeing that our support team has already reached out to you and you already have access to Essential Addons package that you have purchased.

You are already using it on one of your sites as well.

So, it would be extremely unfair to say “money was stolen” now actually. I would request you to change the review since your issue has already been taken care of.

Feel free to reach out to our support if you need any other assistance.

Thank you!

Hi @dmccan,

Currently, BetterLinks doesn’t support older MySQL versions hence people have faced the issue mentioned.

It’s not recommended to use older MySQL versions as well so we don’t have any plans to provide support for this at least for the time being.

Glad to know that your issue has been solved. Thank you for your reporting it as well. Feel free to reach out to us if you have any other feedback.

Thank you!

Hi @atzimpourdakas,

We have pushed a new release of Essential Addons today. So, please update your plugin to 5.1.7 version and your issue should be resolved.

Thank you for your patience.

Hi @cherti,

We have pushed a new release of Essential Addons today. So, please update your plugin to 5.1.7 version and your issue should be resolved.

Thank you for your patience.

Hi @faou,

I hope you are doing well. We really appreciate the feedback.

I have already informed our dev team to work on the case sensitive issue that you have mentioned. We will fix it in the next update.

Besides, we have a plan to bring the Link Cloaking feature very soon as well. So, I will let you know once it’s released.

You can contact our support if you need anything as well.

We will be in touch soon, Thank you!

Hi @danieldumitruavram,

Sorry to hear that you faced some issue with Essential Addons. Anyways, I have looked to your conversation with our support team. I see that we offered to help you. Since it was a bit strange issue with login/register form widget, we needed our dev team for further investigation. Unfortunately, we weren’t given much time and you asked for a refund within 24 hours which we proceeded right away as well.

Anyways, if there was more co-operation, we could have fixed the issue and you would have had a more positive feedback.

If you want us to have another go at your issue, feel free to reach out to us as well.

Thank you for your review anyways, have a nice day!

Hi @tkwpweb,

I am marking this as resolved since EA Content Timeline is a PRO Feature.

For further queries, you can contact our support here

Thank you!