Rafik

Hello,

We have checked the error, it not look our plugin error maybe other plugin or theme causing the issue, please check one by one plugin deactivating and switching wp default theme.

Thanks

Hello,

We have checked the our end its working fine.
once you close the popup, it will not show you again till it expires, which you have set from the backend.

Thanks

hello,

We have checked our end its working fine.
once you close the popup, it will again show when to expire day

Thanks

HEllo,

Two questions:

1. Is there something else I need to do to tell it to use single-wpos_portfolio.php instead of single.php
>>No need to do anything else, this is the correct way, it should work.

2. Why do I not have the “Sidebar and Header Attributes” selection box in the portfolio admin area, like I do for regular posts? Is there a way to add this? If I had this option, I could simply select a different sidebar, and that would be sufficient if I can’t get the full width to work.
>>This depends on your theme

It looks like you are using PRO plugin please find our site and raise your issue there, our team will help you, this is free plugin form.

Thanks

Hello,

Can you please share a screenshot of the error we will check and help you

Thanks

Hello

Can you please create new fresh page and add the shortcode, share page URL w will check and help you

Thanks

Hello,

single-wpos_portfolio.php

post type single/detail page layout depends on the theme not on the plugin its appearing from your theme.

It looks like currently its show default template single.php (you-theme/single.php)

you can customize it following way
– clone the single.php and rename it single-wpos_portfolio.php
– now find the sidebar from single-wpos_portfolio.php remove it and make it full width

Thanks

Hello @tomnjoy

Please share your page URL where you facing issues we will check and help you.

Thanks

Hello,

This functionality is also not available in the PRO plugin.

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Hello,

Thanks for your feedback, our technical team will check and fix it if any issue.

Thanks

Hello,

Did you want design-1 in full width?
Can you please create one test page and share us URL we will check.

Thanks

Hello,

Sorry for the inconvenience we will fix this issue soon in our next update.

meanwhile please use the ‘category’ parameter instead of ‘cat_id’ like this way exp:-

[th-slider category="12"]

Hello,

Note: After inserting shortcode or widget to site, if you are not seeing any post list then kindly visit the blog/post section on the frontend. It will store the post count on the database**

WP Trending Post Slider and Widget will list posts based on your post views or Comment Count. Once you visit the post page then the plugin will automatically take that post into the list.

If you still facing the issue please create a new fresh page and shortcode and share the page link we will check.

Thanks

• This reply was modified 4 years, 5 months ago by Rafik.

Hello,

Did you mean you need to add an extra hour to correct it?
We have checked our end it’s working fine can you please provide more information like page URL etc so we can check and help you

Thanks

Hello,

I have checked the URL which you have shared its working fine there is no such issue see https://prntscr.com/ssrq6z

Thanks