Rafi Alam

Hi,

I’m sorry for the inconvenience, but we couldn’t find any ticket regarding this issue.

Can you please send me your CSV feed and screenshots of your feed attributes, feed filter, feed settings, and a screenshot of the product weight section with the product link here again?

Also, you can leave a note here once you send the screenshots.

Thank you.

Hi,

I’m marking this thread as resolved now.

You are always welcome to open a new thread if you face any issues with our plugin.

Thank you.

Hi,

I am following up to see if your issue is resolved.

If not, then can you please send me your feed link and screenshots of your feed attributes, feed filter, and feed settings section here?

Let me know.

Thank you.

Hi,

Can you please send me your feed link and screenshots of your feed attributes, feed filter, and feed settings section here?

Let me know.

Thank you.

Hi @anjoid ,

Thank you so much for your generous review!

We will do our best to maintain quality and keep improving the plugin and our services.

Thank you.

Hi,

Thanks for providing the screenshots.

Can you please copy your WPFM error log from WooCommerce >> Status >> Logs and send it here?

Thank you.

Hi,

The image URL you provided is not working.

Can you please check?

Thank you.

Hi,

Can you please give us a screenshot of the issue?

Also, you can get the log from WooCommerce >> Status >> Logs tab.

Let me know.

Thank you.

Hi @radchuk2012 , Thank you so much for your review!

We will do our best to make our plugin even better and maintain high-quality support.

Thank you.

Hi,

I’m afraid that it won’t sync in reverse.

You see, with our plugin you can only generate an accurate WooCommerce product feed with pre-made templates. Once the feed is generated, you need to login to your merchant account and upload the feed manually (You need to upload the feed manually for the first time. Later your data will be fetched from your WooCommerce store automatically – if the merchant supports schedule fetch).

So this is actually a one-way process. If your feed is updating regularly, you will get the updated WooCommerce data (depending on the feed update schedule) on your marketplace shop. But your WooCommerce store won’t be in sync with your marketplace.

I hope you understand what I’m trying to say.

Let me know if you have further queries or if you face any issues.

Thank you.

Hi @bernosol ,

Thank you so much for your generous review!

We will do our best to maintain quality and keep improving the plugin and our services.

Thank you.

Hi,

I’m sorry for the late reply as the last two days were our weekends.

Since it is a pro-version related issue, can please reach our website support channel and open a support ticket there? We are not allowed to discuss pro-version related issues here.

You can reach us from here: https://rextheme.com/best-woocommerce-product-feed/

Or you can send us a direct email through this.

Let me know.

Thank you.

Hi @greatdanes ,

Thank you so much for your generous review!

We will do our best to maintain quality and keep improving the plugin and our services.

Thank you.

Hi @minkerr , Thank you so much for your review!

We will do our best to make our plugin even better and maintain high-quality support.

Thank you.

Hi,

I’m marking this thread as resolved now. You are always welcome to open a new thread if you face any issues with our plugin.

Thank you.