Rafael Funchal

Hi there!

Both the pop-up and slide-in are displayed to the user only once. As soon as the user closes the form, it won’t be displayed to them again.

If the user wants to see either the slide-in or pop-up again, they must clear the browser cache and cookies.

The slide-in loads properly on sohotstays.com: https://cldup.com/2IZaGiXRv6.png

Hi there!

WooCommerce generates the content automatically, so it is necessary to edit it on WP-Admin > WooCommerce > Settings > Emails.

You will find all WooCommerce notifications there.

Hi there!

Please, make sure the following options are active on your site:

– Go to WP-Admin > MailPoet > Settings > Send With and select the option MailPoet Sending Service.
– On WP-Admin > MailPoet > Settings > Advanced > Newsletter task scheduler (corn) select the option MailPoet’s own script.

You can find more info about it here: https://kb.mailpoet.com/article/231-sending-does-not-work

Let me know if it fixes your sending issue.

Hi there!

MailPoet does read the_content when grabbing the content of posts to add it to newsletters. It doesn’t support filters and actions added by other plugins, though.

If you think the HTML generated by that footnote plugin will be well rendered in emails, it will be necessary to edit its code to change when the plugin is called by WordPress.

Hi there!

That option works only when adding new users to the site.

If you want to add existing users to specific lists, it is necessary to do that manually on WP-Admin > MailPoet > Subscribers.

Hi there!

I accessed firemedia.hu, but I couldn’t find a MailPoet pop-up.

Would you mind sending me the link to the page with the pop-up so I can analyze it?

Hi there!

MailPoet 3 has its own API to manage subscribers and lists.

You can find more info and examples here: https://kb.mailpoet.com/article/195-add-subscribers-through-your-own-form-or-plugin

Good to know it works now ??

Hi there!

Depending on the CSS of your theme, it might change the form styles on mobile. You can add custom CSS to WP-Admin > Appearance > Additional CSS to overwrite it, though.

Here is an example:

@media screen and (max-width: 768px) {
    .mailpoet_form h1 {
        font-size: 1.5rem;
    }
    .mailpoet_form h2 {
        font-size: 1.2rem;
    }
    .mailpoet_form .mailpoet_form_paragraph {
        font-size: 1rem;
    }
}

Hi there!

Would you mind checking if you can reproduce the error after upgrading both WordPress and MailPoet to their latest versions?

Hi there!

Have you tested both Divi and MailPoet with their latest versions? I’ve seen sites using MailPoet subscriptions forms on Divi without any issues.

Hi there!

Thanks for sending the screenshots. Unfortunately, we can’t analyze the code of your newsletter based on them.

Would you mind contacting us on this link? https://www.mailpoet.com/support/premium/

Hi there!

That error is displayed when something on your server prevents Ajax requests from working properly. Maybe the CSV file is too big, and your server can’t import them all at once.

Would you mind trying to split the CSV file into smaller files?

Hi there!

It is not necessary to switch providers to fix that ??

The easiest way to fix it is by activating the MailPoet Sending Service on WP-Admin > MailPoet > Settings > Send With. This way, your newsletters will be sent by our own servers, not by your hosting provider.

If you want to stick to your current sending method, you can set its frequency on WP-Admin > MailPoet > Settings > Send With > Other > Sending Frequency.

Hi there!

Thanks for reporting the issue.

Would you mind sending us a screenshot so we can see where it is displayed?