Rafael Funchal
Forum Replies Created
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Hi, @mathiasribeirocardoso !
Thanks for translating the plugin <3
A few years ago, the pt-BR Community moved this type of request to its own /team.
Would you mind checking if your translations comply with the local community patterns ? After that, please, open up a new request on the local /team to let the reviewer of the week analyze it.
Hi there!
When adding the Automatic Latest Content Widget to your email, click on Display Options. You will find all options for the widget there, including the “Read more text”.
On the “Read more text” section, you will be able to type the text you want to use instead of Read More.
There is more info about that feature here: https://kb.mailpoet.com/article/329-automatic-latest-content-widget
Hi there!
Since the email was not sent on time, it seems the task scheduler doesn’t work properly on your site.
Would you mind taking a look at this guide about fixing the issue?
https://kb.mailpoet.com/article/129-what-is-the-newsletter-task-scheduler
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Needs an update???Hi there!
Would you mind updating both MailPoet 3 and MailPoet 3 Premium to their latest version (3.58.0)? You can do that on WP-Admin > Dashboard > Updates.
It might fix the site issues.
Hi there!
Since disabling cache for the entire site is not a good idea, it would be great to add the subscription to a new page and disable cache only for it.
After that, you can add a link to that page to the site footer.
Hi there!
Would you mind sending me the link to your site so I can analyze why it happens? Maybe some custom CSS can fix it.
Hi there!
Analyzing a new account during the approval process can take several days. You will receive an email from MailPoet as soon as the account is approved, though.
Would you mind informing the domain of your site so I can check its status?
Hi there!
If you are using the page builder included in the Avada theme to create your pages, please check if you are using the correct block to add the form shortcode. It seems Avada is removing the MailPoet subscription form when rendering the content.
Hi there!
Would you mind informing the domain you are sending from, so I can analyze its sending logs?
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] Unsubscribe pageHi there!
Since it was reported a couple of months ago, it would be great if you could confirm if it still happens with our latest version.
Hi there!
As MailPoet is a newsletter/email plugin, it doesn’t have restriction features like Membership plugins.
As a workaround, you can create a password-protected page and send its password to the desired list.
Hi there!
I noticed you are using an old version of MailPoet on your site.
Would you mind updating both MailPoet 3 and MailPoet 3 Premium to their latest version (3.58.0)? You can do that on WP-Admin > Dashboard > Updates.
Let me know if it fixes that issue.
Hi there!
As only Admin users of your site can access newsletters’ preview links, it would be great if you could send more details about that error, like a screenshot.
Hi there!
MailPoet loads HelpScout’s beacon to offer support within the plugin’s pages.
Would you mind trying to update to the MailPoet’s latest version and export the template again?
Let me know if it works for you.
Forum: Plugins
In reply to: [MailPoet - Newsletters, Email Marketing, and Automation] modules don’t workHi there!
To achieve what you mentioned, it is necessary to create a pop-up form on MailPoet > Forms, then create a Welcome Email on MailPoet > Emails to send the discount when the visitor subscribes to your site.
If you already did that and the Welcome Email is not sent, something wrong might be happening on your site’s Task Scheduler. In this case, please, take a look at this guide:
https://kb.mailpoet.com/article/129-what-is-the-newsletter-task-scheduler