racosgrave

Even with that change, it still happened on pages that were pinged with HEAD requests or robots. I have gone ahead and switched to Disk Enhanced for Page Cache in the hopes that fixes it (I would rather use Redis but I’d really rather my pages to resolve correctly ??

Here https://ibb.co/c32rMWJ is a screenshot of the Advanced Section of Page Cache after switching to Disk Enhanced, as noted in the other post…This input is disabled

@usestrict I’m not going to be able to do that, I can upload some screenshots to a dropbox or something?

Hello @usestrict

I have confirmed via WP Mail Log that these emails are being sent > 1 time per user especially on replies

Thank you @usestrict

I can confirm #3 that that setting is checked for both topics and replies

Can confirm in #4 that that header is there (from the 2 random ones I picked)

Just installed the WP Mail Log(ger) and will see what that shows when this happens again

Proactively here is the info from the Support Tab:

array(4) {
  ["BBPNNS Settings"]=>
  array(19) {
    ["newtopic_email_subject"]=>
    string(40) "mySITE New Topic Posted '[topic-title]'"
    ["newreply_email_subject"]=>
    string(33) "mySITE Reply to Subscribed Topic"
    ["newtopic_email_body"]=>
    string(342) "
Hello [recipient-first_name]!

A new topic has been posted in the mySITE forums

[topic-title]
[topic-excerpt]

 

Click here to view the topic

 "
    ["newreply_email_body"]=>
    string(558) "
Hello [recipient-first_name]!

A reply has been posted to a topic you are subscribed to

[topic-title]
[reply-excerpt]

Click here to view the reply

Click here to view the topic

To unsubscribe from these emails please visit [topic-url] and click the 'Unsubscribe' button."
    ["newtopic_recipients"]=>
    array(1) {
      [0]=>
      string(21) "SITE_forum_moderator"
    }
    ["newreply_recipients"]=>
    array(1) {
      [0]=>
      string(21) "SITE_forum_moderator"
    }
    ["encode_subject"]=>
    bool(false)
    ["newtopic_background"]=>
    bool(false)
    ["newreply_background"]=>
    bool(false)
    ["background_notifications"]=>
    bool(true)
    ["default_topic_notification_checkbox"]=>
    bool(false)
    ["default_reply_notification_checkbox"]=>
    bool(false)
    ["override_bbp_forum_subscriptions"]=>
    bool(true)
    ["override_bbp_topic_subscriptions"]=>
    bool(true)
    ["notify_authors_topic"]=>
    bool(false)
    ["notify_authors_reply"]=>
    bool(false)
    ["hidden_forum_topic_override"]=>
    bool(false)
    ["hidden_forum_reply_override"]=>
    bool(false)
    ["email_type"]=>
    string(4) "html"
  }
  ["Active Plugins"]=>
  array(38) {
    ["advanced-custom-fields-pro/acf.php"]=>
    string(6) "5.7.10"
    ["akismet/akismet.php"]=>
    string(5) "4.1.1"
    ["bbpress-notify-nospam/bbpress-notify-nospam.php"]=>
    string(5) "2.1.6"
    ["bbpress-slack-integration/jp-bbpress-slack-integration.php"]=>
    string(5) "0.3.1"
    ["bbpress-votes/bbpress_votes.php"]=>
    string(5) "1.0.0"
    ["bbpress/bbpress.php"]=>
    string(6) "2.5.14"
    ["black-studio-tinymce-widget/black-studio-tinymce-widget.php"]=>
    string(5) "2.6.6"
    ["cdn-enabler/cdn-enabler.php"]=>
    string(5) "1.0.8"
    ["classic-editor/classic-editor.php"]=>
    string(3) "1.4"
    ["custom-post-type-ui/custom-post-type-ui.php"]=>
    string(5) "1.6.1"
    ["disable-new-user-notifications/cwwp-disable-new-user-emails.php"]=>
    string(5) "1.0.2"
    ["disable-pw-admin-emails/disable-pw-admin-emails.php"]=>
    string(0) ""
    ["docebo-lms-elearning-platform-integration/docebo.php"]=>
    string(5) "1.0.3"
    ["duplicate-post/duplicate-post.php"]=>
    string(5) "3.2.2"
    ["easy-wp-smtp/easy-wp-smtp.php"]=>
    string(5) "1.3.8"
    ["enlighter/Enlighter.php"]=>
    string(3) "2.7"
    ["gd-bbpress-tools/gd-bbpress-tools.php"]=>
    string(5) "2.0.2"
    ["gd-bbpress-widgets/gd-bbpress-widgets.php"]=>
    string(5) "1.0.3"
    ["menu-items-visibility-control/init.php"]=>
    string(5) "0.3.7"
    ["option-tree/ot-loader.php"]=>
    string(5) "2.6.0"
    ["post-type-archive-links/post-type-archive-links.php"]=>
    string(5) "1.3.1"
    ["post-types-order/post-types-order.php"]=>
    string(7) "1.9.3.9"
    ["redirection/redirection.php"]=>
    string(5) "3.7.3"
    ["revslider/revslider.php"]=>
    string(7) "5.4.6.2"
    ["simple-link-list-widget/simple-link-list-widget.php"]=>
    string(5) "0.3.2"
    ["stops-core-theme-and-plugin-updates/main.php"]=>
    string(5) "8.0.3"
    ["taxonomy-terms-order/taxonomy-terms-order.php"]=>
    string(5) "1.5.5"
    ["ultimate-posts-widget/ultimate-posts-widget.php"]=>
    string(5) "2.0.7"
    ["user-role-editor/user-role-editor.php"]=>
    string(4) "4.49"
    ["user-switching/user-switching.php"]=>
    string(5) "1.4.1"
    ["what-the-file/what-the-file.php"]=>
    string(5) "1.5.4"
    ["wordfence/wordfence.php"]=>
    string(6) "7.1.20"
    ["wordpress-seo/wp-seo.php"]=>
    string(3) "9.5"
    ["wp-lightbox-2/wp-lightbox-2.php"]=>
    string(7) "3.0.6.2"
    ["wp-mail-logging/wp-mail-logging.php"]=>
    string(5) "1.9.1"
    ["wp-postratings/wp-postratings.php"]=>
    string(6) "1.86.2"
    ["wp-video-lightbox/wp-video-lightbox.php"]=>
    string(5) "1.8.8"
    ["SITE-login-controller/SITE-login-controller.php"]=>
    string(5) "0.0.1"
  }
  ["Network Active Plugins"]=>
  bool(false)
  ["Active Theme"]=>
  array(3) {
    ["Theme Name"]=>
    string(24) "Support Desk Child Theme"
    ["Theme Version"]=>
    string(5) "2.1.0"
    ["Theme URI"]=>
    NULL
  }
}

I can confirm the same although I get a 504 Gateway Timeout…it’s been set for 60s 90s and 120s with no change.

I debugged a bit deeper and looked at my PHP slowlogs and consistently it’s the Util_File.php causing the issue.

If I am in Util_File.php and immediately return from this function…my site flies…
static public function rmdir( $path, $exclude = array(), $remove = true ) {
return;
……
}
script_filename = /wp-admin/admin-ajax.php
[0x00007f2085cbe9d0] is_dir() /wp-content/plugins/w3-total-cache/Util_File.php:140
[0x00007f2085cbe500] rmdir() /wp-content/plugins/w3-total-cache/Util_File.php:141
[0x00007f2085cbe030] rmdir() /wp-content/plugins/w3-total-cache/Util_File.php:141
[0x00007f2085cbdbc8] rmdir() /wp-content/plugins/w3-total-cache/Util_File.php:163

script_filename = /wp-admin/post.php
[0x00007f2085cc0838] is_dir()/wp-content/plugins/w3-total-cache/Util_File.php:140
[0x00007f2085cc03d0] rmdir() /wp-content/plugins/w3-total-cache/Util_File.php:163
[0x00007f2085cc02b0] emptydir()/wp-content/plugins/w3-total-cache/Cache_File.php:280

Yep all good now thanks!

OK so I took a look at the custom alert files and the only change appears to be in the custom-alerts.php where the original array was

<?php
$custom_alerts = array(
    __('Custom Alerts', 'wp-security-audit-log') => array(
        array(4444, E_NOTICE, __('Downloaded File Alert', 'wp-security-audit-log'), __('User downloaded the file ' . '%File%' . ' from page %PageTitle%' . ' view the page %PageUrl%' . '</a>', 'wp-security-audit-log'))
    )
);

?>

is now

<?php
$custom_alerts = array(
	__('Third Party Support', 'wp-security-audit-log') => 
	array(
		__('Custom Alerts', 'wp-security-audit-log') => 
		array(
			array(4444, E_NOTICE, __('Downloaded File Alert', 'wp-security-audit-log'), __('User downloaded the file ' . '%File%' . ' from page %PageTitle%' . ' view the page %PageUrl%' . '</a>', 'wp-security-audit-log')
			)
		)
	)
);
?>

Where the only change appears to be is that $custom_alerts is encased in another array

• This reply was modified 7 years, 10 months ago by racosgrave.
• This reply was modified 7 years, 10 months ago by racosgrave.

Yes, I have 1 Custom Alert setup