Hi Victor, thank you so much for the question! Issues like this certainly aren’t what we want to hear, but we’ll always do our best to fix them for you.
If you’ll give us a second chance to wow you, I’d love to get this resolved ASAP.
A couple of troubleshooting questions to kick things off:
1. Which post editor are you using?
2. Which theme are you using?
If you’d prefer not to disclose it here, please feel free to reach out to us directly through support in the plugin, or at [email protected], and we’ll get this fixed pronto.
Thanks, Victor!