rabland

OK thank you

Hi @jaysupport ,

The issue turned out to be Wordfence.
Hope that’s helpful.

Thanks for your support ?? – greatly appreciated.

Thanks for your reply @jaysupport

I tried adding the shortcode [booking-form] to a new page in both a text module and a raw code module but neither works.

When I inspected the page, no code was injected so I think there is a problem with DIVI compatibility.

@jaysupport so perhaps your plugin is no longer compatible with the DIVI Theme Builder?

Thanks for your reply @jaysupport but that’s exactly what won’t work.

I’ve tried adding the [booking-form] shortcode to the page but it just displays a blank bar as per my previous screenshot.
https://prnt.sc/11bp1n9

…even when the Booking Page option is blank.

@jaysupport just to clarify, I can’t get the shortcode to work using the DIVI theme builder (it used to work). The /reserve-a-table/ page has been selected in Bookings/Settings/Basic/GENERAL/Booking Page

Hi @jaysupport,

I setup that reserve a table page because I couldn’t get it to display on this page:
https://greyhoundinnfreehouse.co.uk/table-booking

Please see here:
https://prnt.sc/11bp1n9

Many thanks in advance.

Fantastic support from both @nextendweb and @metaphorcreations!

Thank you both – I will write reviews accordingly.

Hi @metaphorcreations,

I managed to get hold of an old iPhone.
It seems the problem is caused by a plugin called Smart Slider 3.

Hope that helps.

Kind regards

Hello @metaphorcreations,

Thanks again for your reply.

The problem is I don’t have an iPhone to test it on when switching off plugins one by one. I think it’s working on iPads and Android devices – just not the phones (or so I’m told).

Kind regards.

Hi,

Many thanks for your time on this although unfortunately the problem still persists:
https://thepolicememorialtrust.org/the-national-police-memorial/

If you are able to fix this for me I’d be happy to make a donation.

Many thanks in advance.

Hi,

I have the same issue – has an update been released to fix this issue yet?

Many thanks in advance.

• This reply was modified 3 years, 10 months ago by rabland.

Hi Aert,

Please see details from the Console here:

JQMIGRATE: Migrate is installed, version 1.4.1
custom.unified.js?ver=4.5.6:78 Uncaught ReferenceError: etCore is not defined
at HTMLDocument.<anonymous> (custom.unified.js?ver=4.5.6:78)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at Function.ready (jquery.js?ver=1.12.4-wp:2)
at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)
(index):1 Unchecked runtime.lastError: The message port closed before a response was received.
sdk.js?hash=cb598151c04fb6e648e59194eda61a43&ua=modern_es6:52 Invalid App Id: Must be a number or numeric string representing the application id.
b @ sdk.js?hash=cb598151c04fb6e648e59194eda61a43&ua=modern_es6:52
sdk.js?hash=cb598151c04fb6e648e59194eda61a43&ua=modern_es6:52 domReady
sdk.js?hash=cb598151c04fb6e648e59194eda61a43&ua=modern_es6:52 XFBML Parsing Start 1
sdk.js?hash=cb598151c04fb6e648e59194eda61a43&ua=modern_es6:52 XFBML Parsing Finish 1, 0 tags found
(index):1 Unchecked runtime.lastError: The message port closed before a response was received.
DevTools failed to load SourceMap: Could not load content for https://www.placemaker.tech/wp-content/themes/Divi/js/custom.unified.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

Not working for me either

Ah yes thank you BC – didn’t realise that it had it’s own settings.

Kind regards.