r6123603680

Thank you so much for a detailed and helpful response. The “assigned_to” tag will probably solve my use case just as well as assigning to multiple categories.

WOO HOO IT WORKS NOW! Thank you, thank you, thank you for the update ??

• This reply was modified 6 years ago by r6123603680.

It’s not a good look to argue with reviewers because they happened to have a negative experience with your plugin. I didn’t exaggerate, I literally described my personal experience, which is the whole point of a review. I also am a developer myself so I have a realistic expectation of what a MVP should be, and I don’t just leave negative reviews, I leave positive reviews as well, as anyone can see from my profile. Please don’t play armchair psychologist with your users – it is not “my way” to leave bad reviews.

Your response that I can add custom fields is frankly absurd. The whole point of a plugin is that it works without custom coding. Being able to display a phone number for a team member is not some fanciful feature and the fact that you included an email but not a phone number tells me that you didn’t think this through at all.

Lastly, it is not my responsibility to improve your plugin. I already wasted precious time installing it and trying to make it work so don’t get all huffy that I didn’t contact you for support. Seeing all the bugs and half-baked features doesn’t exactly motivate me to donate more of my time plus I don’t expect support for a free plugin, I just expect it to do what it advertises to do.