questionasker2019

Will do , thanks for your support throughout this whole ordeal .

Went to check woocommerce > Status and in the template section there is just nothing there just : Replacement(Substitution ( not sure what shows in english) : –

Its just empty.

Thanks In Advance.

Hi again ,

So with my limited knowledge i did two things that should’ve solved the problem but it doesnt seem to change anything.

So 1st is i went in Woocommerce -> Confirguration -> Emails then went one by one checking to see if it had the message of ” Copy archive to theme” , and all of them has this button to press which i guess means that none of them are copied to the theme.

And 2nd was that i went inside the folder the website and then went two places (which when you enter the email part of the woocommerce configuraiont , and you choose one of those emails there is a message about the whole copying archive to theme and i grabbed the adress where those folders should be with the email templates):

First being woocommerce/templates/emails and checked if the email templates were there , which they were.

Second i went to mytheme(travel-agency-pro)/woocommerce/emails which is where the woocomerce was telling my if i had made the copy of the model it would be , and this folder was empty , so it should not being able to interefere with the email template.

So yeah im not sure if this was what you mean with the whole theme taking control of the template , but if it is i guess this should not be the problem anymore.

Thanks in Advance , and sorry for the long text

Hello,

If there is anyway we can fix that , im waiting for your answer .

And if there isnt something that we can do about , it is possible for me to Change to the working theme , customize the email to a desirable state , export it , change the theme back for the previous one that isnt letting real time work , import the email and use it as is without any problem?
Or the plugin doesnt working real time would influence in the email even if i already had the .dat to import?

Thanks in advance.

Hello , Sorry for the delay

So yeah , i did change the theme and it was doing the real time changes!

Is there any fix to it or just unfortunately the plugin isnt going to work cause of it?

Thanks in Advance.

• This reply was modified 5 years, 11 months ago by questionasker2019.

Do you mean the WordPress whole theme or the Email Customizer Template?
Cause changing the theme , wont mess with a bunch of things?

Sorry for not being much knowledgeable about this.

Thanks for the fast answer !

So should i worry about only email related plugins , or any plugin could bring problems with it?
Also i did the process example:
New Order > Copy archive to theme

Could that be also the problem?Even if im editing the mockup order?

Thanks in Advance ,

• This reply was modified 5 years, 11 months ago by questionasker2019.