Quel13

I found out what it was. At some point in the life of the site, I must have installed a theme or plugin that altered the user capabilities in the wp_user_roles table of the database. So deactivating and even deleting plugins and themes had no effect because many still leave their tables and configurations in the database.

I copied over the user capabilities from a fresh install (which does allow authors & editors to upload files) and the problem was fixed!

Thanks for the suggestions DouglasDetrick – I was so close to going with a plugin for this and User Role Editor looks like a popular one so I’ll keep it in mind for the future!

No I haven’t, but this functionality should work by default. Installing a plugin to try and solve this is like treating the symptom rather than trying to solve the root problem.

I don’t want it to cause even more problems down the road.

I have no cache plugin and I deactivated EVERYTHING but still am getting the same error.

@weirdgroup: Did you ever resolve this? I updated my WooCommerce to 2.0.9 and got this same error. I tried deactivating and reactivating all my plugins but it didn’t help.

It turns out you also have to register for a Product Advertising API in addition to the AWS. Now it’s working!