quang134

Hey,

We decided to use an in house dev to debug this issue, because like you said it’s most likely a conflict with one of our custom plugins.

Thanks for your response anyway.

Cheers,

Hey there,

Thank you for the response.

That plugin is exactly what I’m having issue with, because it doesn’t allow for filtering by Create date. For example, I’m trying to filter for events created in the last 7 days, but all I could do is filter by either Start date or End date.

Is there any way I can add Create date to the filter criteria?

Your help is much appreciated.

Thanks. I have sent an email with said php file to your email address.

Looking forward to hearing from you.

Hi John,

Sorry for the delayed response.

Our dev has identified that another plugin we’re using may be causing what you just described.

I can send you the php file of that plugin that does it. What would be the best way to do so?

Thank you!

Hello,

I have tested with a basic theme (Twenty Nineteen), and disable everything else except for Woo and Woof, and the issue still persists.

Can you please investigate a bit more?

Thank you very much.

Hi,

Thanks for the response. I checked, but there’s no error in the browser console at all. Very strange.

Can you please investigate further?

Thank you.

Checking “Show groups in user profiles.” in the plugin option page solves the issue.

Thanks for the information.

Hi,

Thank you for the advice. It is a JS issue, so disabling JS processing helps, but it then the number of requests will increase.

Is there any way the plugin can show which JS file the error belongs to, so that I can exclude that file?

Thanks again!

Hi,

Can you please give me more details if we start a custom project with you guys? Things like time, budget.

Thanks!

Hi,

This means that for new products that does not belong to Group A, I will have to add it to another group (let’s say it’s Group B). This is not ideal long term.

Is there any way to have new products automatically belong to Group B when they are added?

Thanks!

It worked. Thank you!

Hi,

Following up on this, I have given Shop Manager role 2 capabilities
‘edit_purchase_price’,
‘view_purchase_price’

but they still can’t see the Purchase Price on product editing screen. Is there anything else I need to do?

Thank you!

• This reply was modified 6 years, 2 months ago by quang134.

Thanks for letting me know ??

Thank you!