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Oh, I see what you mean. I’m using SendGrid to send emails. I have their link branding feature enabled which should use the “Company Name <[email protected]>” format I’m looking for but, it seems something is indeed wrong on their end cause, I’m having the same problem with other SMTP integration plugins. I’ll go ahead and mark this issue as reloved, thanks for your help!

Hi, thanks for getting back to me. I’m not using any contact form plugins. The issue I referred to occurs when sending any email whilst Easy WP SMTP is activated; including the test email sent from within the plugin.

Hey Bruce,

Thanks for getting back to me. No, unfortunately, I still haven’t been able to crack this one. Any recommendations you can provide would be awesome!

Nice, glad I could help out! Hopefully, the plugin creators will find a more substantial solution soon.

Hey, I’m having a similar issue with my website. I’m not yet sure how to fix it but, to get around the problem, I’ve temporarily reinstalled Version 3.0.0 which you can find here (at the very bottom of the page)

Hey Nazmul, no I’m not currently using the pro version.

Here’s the report;

{
    "PHP Version": "7.4.25",
    "WordPress Version": "5.8.2",
    "WooCommerce Version": "5.9.0",
    "Elementor Version": "3.4.7",
    "Elementor Pro Version": "3.5.1",
    "WC Designer Version": "3.0.1",
    "WC Designer Pro Version": "Not Active",
    "WC Designer Pro License": "Not Activated",
    "Memory Limit": "40M",
    "Debug Mode": "Disabled",
    "Active Plugins": [
        "cartflows/cartflows.php",
        "code-snippets/code-snippets.php",
        "elementor-pro/elementor-pro.php",
        "elementor/elementor.php",
        "flexible-shipping/flexible-shipping.php",
        "plugins-garbage-collector/plugins-garbage-collector.php",
        "product-variations-swatches-for-woocommerce/product-variations-swatches-for-woocommerce.php",
        "seo-by-rank-math/rank-math.php",
        "sg-cachepress/sg-cachepress.php",
        "visibility-logic-elementor/conditional.php",
        "wicked-folders/wicked-folders.php",
        "woo-stripe-payment/stripe-payments.php",
        "woocommerce/woocommerce.php",
        "woolementor/woolementor.php",
        "wordfence/wordfence.php",
        "yikes-inc-easy-custom-woocommerce-product-tabs/yikes-inc-easy-custom-woocommerce-product-tabs.php"
    ],
    "Checkout Page ID": "7",
    "Enable Debug": false,
    "Enabled Widgets": [
        "shop-classic",
        "shop-standard",
        "shop-curvy",
        "shop-slider",
        "filter-horizontal",
        "product-title",
        "product-breadcrumbs",
        "product-short-description",
        "product-variations",
        "product-add-to-cart",
        "product-sku",
        "product-data-tabs",
        "product-categories",
        "product-tags",
        "product-thumbnail",
        "product-add-to-wishlist",
        "pricing-table-advanced",
        "pricing-table-basic",
        "related-products-classic",
        "related-products-standard",
        "related-products-curvy",
        "gallery-fancybox",
        "gallery-lc-lightbox",
        "gallery-box-slider",
        "cart-items",
        "cart-overview",
        "coupon-form",
        "my-account",
        "customer-reviews-classic",
        "tabs-basic",
        "tabs-classic",
        "tabs-fancy",
        "tabs-beauty",
        "gradient-button"
    ],
    "Checkout Fields": []
}

Awesome, that worked. Thanks!

Hey, @kimvt1991 do you have any updates yet by any chance?