putraecom

Hi @charleshook

Thanks for sharing your experience with this issue.

I have tried;

1. Disabling plugins by renaming it in FTP
2. Disabling themes by renaming it in FTP
3. Created new .htaccess file
4. Updated site url with permalink through phpMyadmin by leaving it blank or other tags.
5. I have tried different browser and machine to test the website

So far, all these have not resolve the issue

I have even try installing a fresh copy of wordpress.

Disabling theme will cause a missing template error. Enabling the theme will trigger the 404 error still

I do hope it is not database issue.

Hi @harishanker ,

Thank you for the suggestion

As of now, my .htaccess is as follows;

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress`

Hosting provider instructed to create a new .htaccess with those code.

File permission;

Directories are 755
Files are 644

I have tried resetting permalinks from phpMyAdmin to %post_id%.

Also, have tried leaving it blank.

no luck at the moment

• This reply was modified 3 years, 7 months ago by putraecom.

Hi @harishanker

I appreciate your help and guidance.

I have tried uploading a fresh install of wordpress as my first solution as suspect of corrupted files. But problem still persists. Update: i tried again, fresh install without wp-content, it gives out “No matching template” error”. When i add theme files in, the backend goes back to 404″

i do not have a web host dev for the website. Did check with the server provider, they investigate and said the error is related to database.

I hope you have alternative solutions for this.

Please and thank you.

• This reply was modified 3 years, 7 months ago by putraecom.