purplepatriot

@tnt27 – I ran into this same issue. I wanted to make the entire knowledgebase private only to admins, and finally figured out a solution. But then, without being an admin, I could view an individual knowledgebase article if I knew the URL. So, of course I made all articles private, and then nothing displayed on the knowledgebase page! My workaround – until I have time to dig into the code, was to create a test article (blank) and assign it to each category. Now, admins can see everything – each article is marked Private: – and non-admins can’t view them – just the test article. Admittedly, the article count for each category is 1, but not a show-stopper for me.

• This reply was modified 7 years, 10 months ago by purplepatriot.

John – this looks to have done the trick. Many thanks again!!

John – this looks to have done the trick. May thanks again!!

John,

I am opening this ticket back up again because the same issue is happening again. BTW, I must have missed this in your previous reply, but I’m not using the Pro version. I have version 2.3.7 installed, and it goes days without updating, even though there are regular FB posts each day. If I click “Save Changes” on the plugin Settings page (without making any changes at all), then the feed is refreshed. ??

Thanks again for your help!

Thanks for asking. Already done. =)

Thanks again, John. Worked like a charm! Much appreciated, and a happy client. =)

No worries, John. Thanks for the quick reply. My client wanted me to look for another plugin, but I reassured her and said “Let me investigate this a little before we do anything rash.”

Thanks, Scott. I’m certainly not trying to hide anything – I just don’t know how big a deal this is. It’s now un-resolved again, but at least I can get on with more site dev. Thanks!

Thanks, angelo. That is what I’ll have to do. Although the issue remains, I can live with it for now. The debugger in me cringes just a little at marking this resolved, but it will have to wait for another day. =)

Strange. I loaded Rewrite Rules Inspector, but I’m not exactly sure what I’m looking for.

I was still having issues, so I deactivated Rewrite Rules Inspector and loaded the Query Monitor plugin, and now the warnings don’t display (suppressed). To be sure, Query Monitor indicates the same 2 PHP warnings , they just don’t display on the page (front-end or back-end).

On the back-end, the only pages that are affected are those of type /wp-admin/edit.php, so Pages, Posts, and any CPTs. If this is getting far afield, I apologize and will mark as resolved.

Thank you for the quick reply, Scott. Forgot to mention I did the Permalinks thing – still warnings. I’ll try the Rewrite Rules Inspector and see if that gets me anywhere. Much appreciated!

Hi @wpmu DEV,

Actually, I was using both. Not sure why exactly. I’m going to mark this resolved, since I have it working on my live site. Didn’t mean to take up your time unnecessarily – thank you for your help!

Hi WPMU DEV,

Thanks for following up. I’m glad to help.

Link for staging site is here.

Old image URL (the one that loads) is here.

New image URL (which is contained within the src=”” of the img tag in the Main PopUp Content area in the plugin) is here.

Thank you for your prompt reply! That is the setting I’m using. In the error logs, I’m getting this: purge_varnish_cache() failed…

I have it working now on the live site (where caching is enabled) – I was just concerned since I couldn’t get it working on the staging site and didn’t want to move it to live before I knew it would work.

It still doesn’t work on the ataging site – the new image does NOT show up. Maybe something for the developers to look into?

Strange. I’m using FF 32. I tried IE10 and I can click into the fields now. I’ll mark as Resolved.