psupena

Hi ILLID,

Thanks for testing the theme. It is good to know that it is working on your end. On our end, below are screenshots our settings:

I’m not sure if we should just exclude everything there except for products? The earlier setting seems to set it for products only already. Was this the same setting on your default install? Thanks!

Also we don’t use a page builder for the search page. There isn’t a page, it uses the default one for the theme when the “s” search parameter is present.

In your documentation, I believe indexing is done only once, and then it automatically does it on product updates. Do you think it would be ok to do re-indexing? Or does that reset any previous relevance values?

Thanks for the help!

Hi! Thanks for the quick reply! We don’t use any of those code snippets on the page that you linked to. We actually noticed that on the documentation, and looked for the hook “aws_search_results_products” just in case someone added it somewhere. But there wasn’t a reference to that.

The theme being used is Themify Ultra (https://themify.me/docs/ultra-documentation)

Hope that helps somewhat to identify the issue.

Thanks ILLID

Hi!

Just wanted to add to this discussion.
It happens to me as well. I cannot click to see the media data. Just says “move 1 file”.

It happens to me in Chrome, even after clearing my browser cache.
I checked logging in to Firefox, and the issue does not happen.
So I switched to Firefox for now.

Hope this helps!

Hi! Just wanted to report. It is a conflict with an old plugin named “WP Advanced Comment”. Deactivating that plugin solves the issue, and I can edit CPTs fine.

I think its most possibly the other plugin’s fault as it is a bit of an old one, but I think you guys might want to know about it, as it interferes with CPTUI, and not my other plugins apparently.

Anyway thanks for the help and quick responses!

Hi! Thanks for the quick reply.

I did define script_debug to be true on my wp-config: https://www.screencast.com/t/HP9cQaaC

Tried again, and couldn’t see any new info or error really: https://www.screencast.com/t/OWjg3pnSjZ .

I even checked the php logs just in case, but those go 200 as well, and looks good. https://www.screencast.com/t/HtgSwijOj

I will try some plugin/theme isolation testing just to see if one of them is causing this, but if you have any other ideas, just let me know. THANKS!