Paul

Oh my gosh. Thank you for your response, but I have for sure moved on. My question began last week in another thread. It took me days, but I eventually found the solution myself, so often what happens when dealing with slow or unresponsive support.

I do, however, appreciate those who come along and notice apparenty unresolved issues and jump in to offer help.

With thanks,

Paul

Ticket created. Thx.

Okay. Thanks.

I sure do hope you succeed. Elementor is perhaps the most popular page builder now, so it would be great if your superior plugin worked with at least all their included elements.

FYI, I have tried about a half dozen other performance plugins, including the most popular with hundreds of thousands of activations, and none of them have even come close to the GTmetrix PageSpeed scores your plugin produces.

Well, that’s good news. I was hoping something was wrong on my end.

Can you confirm a support ticket at Leap13 will be both secure and confidential?

Thx.

I am attaching two images. The one titled “Before plugin install” is how the element worked before installing your plugin. The one titled “After plugin install show how the bar, its inner text, and the percentage do not appear. Interestingly, when I pressed F12 to open the inspector, the missing parts appeared.

Here is the error report:
content.min.js:2 [Deprecation] Element.createShadowRoot is deprecated and will be removed in M73, around March 2019. Please use Element.attachShadow instead. See https://www.chromestatus.com/features/4507242028072960 for more details.
(anonymous) @ content.min.js:2
pageModifier.js:113 check for duplicates: insertTimeout
content.min.js:2 [Deprecation] Element.createShadowRoot is deprecated and will be removed in M73, around March 2019. Please use Element.attachShadow instead. See https://www.chromestatus.com/features/4507242028072960 for more details.
(anonymous) @ content.min.js:2
content.min.js:2 [Deprecation] Element.createShadowRoot is deprecated and will be removed in M73, around March 2019. Please use Element.attachShadow instead. See https://www.chromestatus.com/features/4507242028072960 for more details.
(anonymous) @ content.min.js:2
content.min.js:2 [Deprecation] Element.createShadowRoot is deprecated and will be removed in M73, around March 2019. Please use Element.attachShadow instead. See https://www.chromestatus.com/features/4507242028072960 for more details.

Then I found this after a second look following a refresh:
Uncaught TypeError: Cannot read property ‘querySelector’ of null
at cbpHorizontalSlideOutMenu._init (frontend.min.js?ver=1.1.6:408)
at new cbpHorizontalSlideOutMenu (frontend.min.js?ver=1.1.6:398)
at frontend.min.js?ver=1.1.6:499
at frontend.min.js?ver=1.1.6:501
at frontend.min.js?ver=1.1.6:503

Hope this help, and thanks.

Paul

I might have spoken too soon.

The plugin conflicts with the Elementor [built in] Progress bar (which is pretty nice). When the frontend page loads, the bar, its inner text, and the percentage do not appear. However, if I naviate to the end of the page and return to the progress bar, it is there, albeit without appearing in that progressive way that is so attracive.

The bar is present on the backend and functions as it should and as it did before installing your plugin. I deactivated your plugin and the progress bar works as it should.

I love the improved speed of your plugin. It’s wonderful, but I also love the progress bar. I haven’t, unfortunately, been able to find another progress bar plugin to replace the one that comes with Elementor. So I hope you have a solution because I sure do want to keep you excellent plugin.

With thanks,

Paul

Okay, thank you for the explanation.

So I’ve done what you requested with this support topic, but I am confused as to why to you haven’t addressed my issue. That would be very much appreciated.

I got it resolved thru a quirk in the theme. Thx.

Interesting. They look different to me.

Thanks, anyway.

That worked for the Registration page. Thx.

I can wait for the “Redeem a Voucher” to be removed from the My Courses page after the beta is released.

Ah, yes. The infamous first and last names, despite every other field being populated.

Thx.

Thomas,

I’ve watched the videos, but on your advice I went back and rewatched them several times while pausing frequently to check settings and cross-check with the documentation.

I finally got it, but I must say that it took more than intuition to figure this out due to what seemed to be needed clarification with the workflow.

For me, it was not intuitive, but I did get there, albeit via days of experimentation.

With thanks,

Paul

P.S. Marking this as “resolved”.

Thanks for the reply:

Here’s all I have so far: https://provisionhouse.org/course/the-breaking-the-chains-seminar/

I’m using LifterLMS for registering, not 3rd party plugins.

I am experiencing the issue with each “test” registration I create in an incognito window.

Thx.

Paul

Sorry, the above should read,

“You are not able to take to this quiz”?

I’m not sure it’s resolved for me. I have a suspicious registration. The email address is username@price.salazza.com and the IP address details from your plugin produce this:
IP Address: 91.229.229.60
Country: Croatia
ISP: Voljaglas d.o.o.
Organization: Voljaglas d.o.o.
Region:

The domain name is not valid and I can’t imagine a subscriber from Croatia for my site.

Please advise.

Thx.