prosulum

Ahh, lol. I was getting in fine. So thought it was a fluke. Yup, we have staff in other countries.

Thanks for checking out the plugin.

Hmmm… Sounds like a theme style override issue. Can you give us a link to a test page with an action box on your site so we can see what’s going on?

Hi Alex,

Thanks for using the plugin! Hmm… we are going to have to make it so the input fields are editable in MAB. Let us take a look and get back to you as soon as we can.

Can you do me a favor and email [email protected] so we can better track this fix?

Thanks,

Dean

Hmm… Yeah it looks like the Thesis theme is stripping it out of the content. Let us figure out what is happening and we’ll get back to you ASAP.

Can you open a support ticket by emailing [email protected] just in case we need more information that you’d probably not want to post here ;).

Pauline,

Thank you so much. Means a lot! Thanks for being so patient, and we are glad it’s working perfectly for you :).

Dean

Hi Pauline,

Thanks for checking out the plugin. Wow, hmm, never had this happen before. Are you using it in conjunction with comments in some way?

Can you send us a support email at [email protected] with the URL of the page you are using magic action box on?

Dean

No problem ??

Let us know if you ever need anything!

Hi Jessica,

Just wanted to check in and see if you got Magic Action Box working?

Dean

Hi Jessica,

Thanks for checking out the plugin. Hmmm… it sounds like a plugin or theme conflict. Could you send us a support email at [email protected] and give us the URL of the page you are trying to use it on?

Also, just to make sure, you did everything noted in the quick start guide (https://www.magicactionbox.com/quick-start-guide/) to include selecting the action box in the post editor (sounds like you did)?

Hmmm.. That is really odd. Can you shoot us an email at [email protected] and we can take a look at your set up and see why the API is messing up.

Regarding the copy paste, sounds like a browser issue. Can you try a different browser?

Hey Rob,

Thanks for checking out the plugin. If you are going to use the API, make sure that you’ve gone through the entire process for creating a web form for a list. It should then show up.

As for the copy/paste option, just tested and it works fine on our end. Did you do the process shown here?: https://www.magicactionbox.com/how-use-magic-action-box-with-any-email-marketing-service/

Let me know if that helps!

Thanks for checking out the plugin! Hmm… The action boxes should be conforming to the width of your content. Can you send us a support ticket with a link to your post so we can take a look at it? Email us at [email protected]

travishill,

Thanks for checking out the plugin! Yes, shortcodes are only for the Pro version. Sorry about that. We put the wrong FAQ and description up there with the latest update. We’ll fix that.

Dean

Hi Adivi,

Magic Action Box is made to fit the width of size of the content area of your blog. That makes it easier for the majority of people.

However, are you trying to change the width or height? Shoot us an email at [email protected] and let us know exactly what you are trying to do and a link to a sample post and we’ll give you some CSS code that you can put in the custom CSS area to help you out.

Thanks for checking out the plugin,

Dean

Haha sounds good :). Have a great one! Thanks!